Nanci Orozco

Accounts Payable Specialist at Universal Logistics Holdings, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Macomb, Michigan, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Chester Yavari

I have had the pleasure of working directly with Nanci for the last 2+ years as both CSM and SDR here at Xeeva. Nanci's detailed approach to sales and customer relations is one of her biggest strengths. Her ability to connect and manage internal and external stakeholders to reach a mutually beneficial outcomes is one of her strongest skills. Her ability to mange conflict, customer, prospect, and opportunities is delicately balances with her warm professional demeanor. Any team through sales and customer success would be lucky to have Nanci.

Mark Bliss

I was proud to promote Nanci from our results desk into a new role in our sales development team, and I'm equally proud to recommend her on here after she truly shined in that role. She works hard, always keeps the best interest of the prospect in mind, and is an absolute pleasure to work with! Nanci has gained the respect of every department within Xeeva, not just because she delivers but also because she treats everyone with kindness and respect. She's amazing, and I'm happy to have had the opportunity to have her on my team!

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Experience

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Accounts Payable Specialist
      • Aug 2023 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2021 - Oct 2022

      Account Management, Customer Growth & RetentionTroubleshooting using analytical skills.Ability to prioritize goals on both sides.Negotiation and presentation skills at an executive level.In-depth knowledge of CRM: Salesforce, Hubspot, and other tools Proactivity in Customer Relationship Building.

    • Sales Development Representative
      • Aug 2018 - Jul 2021

      • Qualify new business opportunities through outbound prospecting in various industries• Communicated with C-level and up prospects via cold calls, e-mails, and LinkedIn• Executed ABM strategy in conjunction with marketing and sales to develop and build our sales pipeline• Took on additional responsibility onboarding & training new SDRs, e-mail techniques, calls, usage of 3rd party tools such as Hubspot, Salesforce, Zoominfo, Zoom, Teams • Created a pipeline of target accounts based on Ideal Customer Profiles• Consitently achieved weekly quotas Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Help Desk Specialist
      • Nov 2016 - 2018

      • Helped current Xeeva customers with usability and technical issues. • Tested and verified new methodologies for process flows within support platform. • Training Suppliers and customers on the system • Established personal relationships with customer’s users to create a more fruitful user experience. • Implementing new processes and focusing on customer satisfaction, which I had a 100% satisfaction rating • Helped current Xeeva customers with usability and technical issues. • Tested and verified new methodologies for process flows within support platform. • Training Suppliers and customers on the system • Established personal relationships with customer’s users to create a more fruitful user experience. • Implementing new processes and focusing on customer satisfaction, which I had a 100% satisfaction rating

    • Recruitment Specialist
      • Mar 2016 - Jul 2016

      • Successful performance in a wide variety of assignments; filled documents, reassured all paper work was filed correctly, assigned employees to jobs, filled orders from important customers • Performed E-verify on new employees • Recruiting and Dispatch for light industrial companies in need of temporary employees • Successful performance in a wide variety of assignments; filled documents, reassured all paper work was filed correctly, assigned employees to jobs, filled orders from important customers • Performed E-verify on new employees • Recruiting and Dispatch for light industrial companies in need of temporary employees

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