Nanci Howard

Executive Assistant at Bonnemaison, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Edmonton, Alberta, Canada, CA

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5.0

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Michèle Hecken

Nanci is an extremely organized professional who is able to maintain a busy schedule while keeping focused on the big priorities and overall strategy. Her responsibilities comprised of working closely with myself, the CEO, to set-up an entirely new Coaching business. She created and maintained a well-organized electronic filing system and documented and updated all SOPs. Nanci handled the integrations coordination with Kajabi (website and CRM management), Acuity (Setting up new Service Packages for Coaching and Speaking), QBO, as well as all travel arrangements domestic and international. Nanci confidently handled all client communication, follow-ups, scheduling and lead management, payments, gifts and nurturing, and independently handled the CEO’s email inbox and all external communications with partners and vendors. She actively supported me in finding new clients and speaking opportunities (events, podcasts and Ted talks), and managed all social media accounts (personal and business) in collaboration with our marketing liaison. Nanci is a true EA who goes much beyond what could be expected from an administration or virtual assistant. She is enthusiastic about and fully vested in the success of the company, and her rapport with clients, prospect and partner is impeccable. As a matter of fact, clients have asked me how they can get their EA to be more like Nanci!

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