Nana Sahakyan
Senior Project Manager at KAPSYS- Claim this Profile
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English Professional working proficiency
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Russian Professional working proficiency
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Spanish Elementary proficiency
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Armenian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Professional Scrum Master I
Scrum.orgApr, 2020- Sep, 2024
Experience
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KAPSYS
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France
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Senior Project Manager
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Apr 2022 - Present
• Handle the simultaneous development of multiple projects. • Engage in close collaboration with the Chief Technology Officer (CTO), Product Owner (PO), and Chief Executive Officer (CEO) throughout the entire product development process, from inception to project completion. • Manage and coordinate multiple remote teams up to 30+ people from different countries. • Identify and manage requirements through effective elicitation and monitoring. • Strategically plan upcoming sprints and prioritize which features team will work on in upcoming sprints. • Ensure that team members are provided with explicit goals and objectives that outline the intended accomplishments by the project's completion. • Conduct regular daily meetings with team members to monitor progress, assess performance, and compare it against the project plan. • Foster strong and efficient communication among team and team members. • Organize and manage roadmaps and tasks assignments using Jira. Show less
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MIIIND
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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Jan 2020 - Apr 2022
• Create a project schedule, assign tasks, define deadlines to each team member. • Make sure that team members have clear objectives of what was planned to achieve by the end of the project. • Ensuring that all project documents are complete and up to date. • Monitor and control the progress, track the done work using project management tools (Jira, Trello). • Daily meetings with team members to track the progress, measure the performance and compare with the project plan. • Regularly negotiate with clients, report the progress, discuss and explain the delays if there are any and make the special follow up to make it done. • Work with the Product Manager during the product creation phase. • Work on multiple projects simultaneously. Show less
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Project Manager / Quality Assurance Engineer
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Sep 2019 - Jan 2020
• Based on product requirements document test cases, create test plans and execute test scripts. • Record and report test progress results. • Identify, analyze, reproduce, and report errors found during tests. • Work together with the Product Development team to achieve stable project execution. • Provide daily status report. • Coordinate team and manage project progress. • Ensure projects meet deadlines. • Manage relationships with clients and stakeholders. • Based on product requirements document test cases, create test plans and execute test scripts. • Record and report test progress results. • Identify, analyze, reproduce, and report errors found during tests. • Work together with the Product Development team to achieve stable project execution. • Provide daily status report. • Coordinate team and manage project progress. • Ensure projects meet deadlines. • Manage relationships with clients and stakeholders.
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Avallain
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Switzerland
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E-Learning Providers
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1 - 100 Employee
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Project Delivery Manager
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Jan 2019 - Aug 2019
• Respond to new customer tickets in a timely and professional manner.• Work with Agile methodology.• Be the main interface to the customer with regard to all support tickets.• Prioritize tickets as per the customer’s wishes and Avallain constraints.• Ensure that each support ticket meets the terms of Response and Fix times.• Ensure momentum of relevant open tickets.• Communicate with customers about ticket updates, full details of the changes and how to test.
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Resource Manager
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Aug 2018 - Jan 2019
• Respond to requests for work from Delivery Managers in a timely fashion.• Assign work to a relevant developer and book their time as busy. • Maintain developer’s availability records including holidays and illness. • Assist Change Request specification writers and Delivery Managers in generating realistic development schedules for project work and book the resources. • Liaise with delivery managers to ensure that software release schedules are always accurate. • Ensure that every developer has a suitable number of tickets in their work backlog at all times.• Actively manage the ticket system so that tickets are in the correct milestone and state at all times. Show less
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SIL INSURANCE ICJSC
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Armenia
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Insurance
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1 - 100 Employee
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Product Owner, Personal claim settlement senior specialist
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Sep 2017 - Aug 2018
• Create and develop the working schedule. • Requirement analysis. • Backlog creation on a basis of gathered requirements. • Daily workloads preparation and coordination of daily work distribution. • Management of new system verification and user acceptance testing phase. • Create and develop the working schedule. • Requirement analysis. • Backlog creation on a basis of gathered requirements. • Daily workloads preparation and coordination of daily work distribution. • Management of new system verification and user acceptance testing phase.
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Nairi Insurance
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Armenia
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Insurance
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1 - 100 Employee
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Corporate clients outreach specialist
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Feb 2013 - Feb 2016
• Presented and sold company products and services to current and potential clients.• Prepared presentations, proposals, agreements and sales contracts.• Establish and maintain current client and potential client relationships.• Identified and resolved client concerns.• Provided guidance and support for more than 1500 clients.
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Accountanting specialist
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Oct 2012 - Feb 2013
• Analyzed and proceed claim payments.• Processed account payables receivables and disbursements.• Prepared documents in Excel for testing, analyzing and evaluating.• Proceed cash receipts and disbursements.
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Personal claim settlement senior specialist
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Mar 2012 - Oct 2012
• Acquired new customers by investigating, identifying and exploiting opportunities in the local insurance market.• Attained up to date informed, acquainted about terms and conditions, legal acts and their amendments, if necessary, informing corporate customers.• Provided the corporate customers up to date information concerning legal acts and amendments, acquainted with terms and conditions and other sufficient information.• Prepared accurate and comprehensive information provision to the corporate clients about insurance services offered by the policy Kept proper and regular follow up with corporate clients.• Prepared insurance policies and required amendments if changes or additions in insurance policy occur. Show less
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American University of Armenia
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Armenia
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Higher Education
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200 - 300 Employee
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Teaching Assistant of “Decision Making Tools for Energy Use and Generation” course
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Jan 2012 - Mar 2012
• Assisted to hold the lectures.• Provided general support and individual assistance to students.• Planned learning activities and delivered educational programs.• Organized and maintained books, learning materials, and resources.• Assisted the professor in the management of students and the class.
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Program coordinator
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Dec 2011 - Jan 2012
• Assisted the supervisor with the routine works.• Coordinated 3 eco clubs in three schools.• Developed and conducted three eco-lessons.• Assisted in the planning and implementation of daily tasks.• Provided other administrative support.
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Education
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2015 - 2018
American University of Armenia
Master of Science (MS), Computer and Information Science -
2010 - 2012
American University of Armenia
Master of Science (MS), Industrial Engineering and Systems Management -
2004 - 2008
Armenian State Agrarian University
Bachelor's degree, Agribusiness and Marketing
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