Nana Tieku
Child And Youth Worker at Pioneer Youth Services- Claim this Profile
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Bio
Credentials
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Nonviolent Crisis Intervention
Crisis Prevention InstituteJan, 2018- Sep, 2024
Experience
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Pioneer Youth Services
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Canada
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Individual and Family Services
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1 - 100 Employee
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Child And Youth Worker
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Feb 2018 - Present
-Complete daily reports for staff on activities, behaviours, social interactions, and other pertinent information at staff change over including injury reports, and incident reports-Administer medication according to resident's charts, and complete documentation-Develop program plans for residents aimed to assist in the recreational, social, and educational development-Interact with residents in a friendly and compassionate way while respecting professional boundaries -Complete daily reports for staff on activities, behaviours, social interactions, and other pertinent information at staff change over including injury reports, and incident reports-Administer medication according to resident's charts, and complete documentation-Develop program plans for residents aimed to assist in the recreational, social, and educational development-Interact with residents in a friendly and compassionate way while respecting professional boundaries
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All Nations Full Gospel Church
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Religious Institutions
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1 - 100 Employee
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Part Time Christian Minister
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Jun 2014 - Present
-Provide appropriate counseling for individuals and families in need of support, and provide referrals to other community resources as needed for items such as food, spiritual support, health, shelter, clothing, financial aid, education, legal, family support, disability needs, and mental health -To provide a supportive and safe place where everyone feels welcomed, cared for, and accepted -Coordinate life coaching and life skills programs on an ongoing basis based on the needs of the community including financial planning, stress management and so on-Compile monthly/annual leadership workshops to train and develop the congregants-Assist the church with fundraising efforts, financial decisions, and oversee all financial records-Supervise all other Department Managers of the congregation's ministry including children’s, youth, adults, and family programs-Support, recruit, and oversee the evaluation of the congregation volunteer staff-Hold monthly leadership meetings to coordinate ministries and develop skillsets-Ensure all facilities are functioning properly, and provide transportation for those in need
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Salvation Army Children's Services
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United States
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Non-profit Organizations
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1 - 100 Employee
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Child And Youth Worker
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2013 - 2014
-Developed weekly social, recreational, and education programming for at risk youth ranging in ages from 8-18-Supervised youth in programs, approximately 30 to 40 youth per week -Was the liaison between the youth and their families, to help increase communication efforts and mediate when conflicts arose-Supported youth in program to develop strong leadership skills and build confidence to encourage them to become leaders amongst their peers within programs and in the community -Assisted youth with life skills development including employment and job readiness (ie. Resumes, interview skills, etc.)
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Success Beyond Limits
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India
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Business Consulting and Services
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Board of Directors-Vice Chair
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2010 - 2011
-Represented the youth voice within the organization; was the youngest appointed Vice Chair -Developed and implemented policies to achieve program expansion and youth mentorship-Created agenda and organized supporting materials for Board and Committee meetings-Provided critical advice, comments and feedback to the President and other board members regarding youth programming needs-Developed strategies to achieve long and short term organizational targets-Represented the organization on various media outlets including the Toronto Star, and CHRY radio station
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Corsential
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United Kingdom
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Business Consulting and Services
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Customer Service Representative
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2009 - 2010
-Provided prompt and courteous customer service in a call center setting by screening and transferring all inbound and outbound calls -Scheduled and organized logistics of service calls including all required paperwork-Established and maintained contacts with new and existing customers-Placed outgoing telephone calls to customers on behalf of various clients to gather feedback and data through customer experience interviews-Identified respondent concerns, skepticism, and objections in order to successfully turn around refusals and retain cooperation-Recorded customer responses verbatim into the database system while ensuring the highest level of quality service was provided to customers-Ensured optimal completion of interviews by booking and following up with telephone appointments to surpass daily productivity goals
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Project Assistant
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2009 - 2009
-Worked with Ryerson University on a “Photo Voice” project focused on the portal of the Jane and Finch community funded by the Provincial Government -Took various photos for the project and coordinated with local business, high schools and other public areas to post photography and other mediums all around the city of Toronto -Was one of the lead speakers at the City Hall for the Photo Voice project -Art work presented/displayed at York Universities Art Gallery -Worked with Ryerson University on a “Photo Voice” project focused on the portal of the Jane and Finch community funded by the Provincial Government -Took various photos for the project and coordinated with local business, high schools and other public areas to post photography and other mediums all around the city of Toronto -Was one of the lead speakers at the City Hall for the Photo Voice project -Art work presented/displayed at York Universities Art Gallery
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Education
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2009 - 2011
George Brown College
Diploma, Social Service Worker -
2012 - 2015
Canada Christian College
Bachelor of Arts - BA, Counselling
Community
