Nana S.

Keyholder at terra20
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Credentials

  • CPR/AED/First Aid
    Coast2Coast First Aid and Aquatics
    May, 2022
    - Nov, 2024

Experience

  • terra20
    • Canada
    • Retail
    • 1 - 100 Employee
    • Keyholder
      • Nov 2022 - Present

      -Opened and closed the store while managing the store’s alarm system -Deal with customer complaints,incidents or request -Worked independently during scheduled shifts -Ensuring a clean and organized retail space -Opened and closed the store while managing the store’s alarm system -Deal with customer complaints,incidents or request -Worked independently during scheduled shifts -Ensuring a clean and organized retail space

  • Groupe Dynamite
    • Canada
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2023 - Aug 2023

  • ZARA SA
    • Retail
    • 700 & Above Employee
    • Operations Team Member
      • Sep 2022 - Oct 2022

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2022 - Aug 2022

      -Proactively offered appropriate solutions that created high customer satisfaction -Problem solving and trouble shooting -Provided patience and empathy that resolved customer concerns -Worked in a high call volume contact environment (remotely) -Proactively offered appropriate solutions that created high customer satisfaction -Problem solving and trouble shooting -Provided patience and empathy that resolved customer concerns -Worked in a high call volume contact environment (remotely)

  • Tim Hortons
    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Customer service cashier
      • Aug 2019 - Aug 2022

      -Resolved customer complaints and maintained a clean and tidy work area -Enabled customers to feel welcomed,important,and appreciated by answering questions about products -Restocked workstation with supplies and food display cases -Resolved customer complaints and maintained a clean and tidy work area -Enabled customers to feel welcomed,important,and appreciated by answering questions about products -Restocked workstation with supplies and food display cases

  • Hamilton General Hospital
    • Canada
    • Medical Practices
    • 1 - 100 Employee
    • Technical Support Provider
      • Jun 2022 - Jul 2022

      -Assisted hospital staff with the implementation of a new documentation system -Created tickets for any issues staff experienced with the system -Answered any questions staff had about patient charting into the system -Assisted hospital staff with the implementation of a new documentation system -Created tickets for any issues staff experienced with the system -Answered any questions staff had about patient charting into the system

Education

  • University of Ottawa
    Bachelors of Health Science, Human Kinetics
    2021 - 2025
  • Bishop Ryan Catholic Secondary School

Community

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