Nana Aboagye MBA, MSM

Director of Certification Operations at The American Speech-Language-Hearing Association (ASHA)
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Contact Information
us****@****om
(386) 825-5501
Location
Bowie, Maryland, United States, US

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Gyongyi "Georgine" Konyu-Fogel, PhD, DBA

Nana demonstrated excellence and responsibility as a graduate student in the dual MBA program. His cheerful personality was a great asset to our virtual learning community adding valuable experience and practical knowledge to the business profession. He demonstrated high level of commitment, strong analytical skills, and creative problem solving ability with attention to detail and team work. I recommend Nana for any professional employment. He is committed to excel and contribute the best to any organization.

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Credentials

  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Sep, 2020
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Director of Certification Operations
      • Jul 2018 - Present

      Oversee the strategic operations of the flagship, NCCA-accredited certification programs (CCC-A/SLP). Support the Chief Certification Officer and governing council/committees in managing programmatic and operational initiatives, standards, and policies. Supervise, coach, and train a team of Certification Managers, Analysts, Coordinator, and temporary staff. Manage projects, conduct management analysis and needs assessments, and implement service guidelines, practices, and technologies to ensure consistent, optimal levels of service. Show less

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Manager, Certification Services
      • Jul 2016 - Jul 2018

      Direct, oversee, and lead the program, operations, and Quality Assurance (QA) process of the Certification Services department (Certification, Recertification, and Provider) for the SHRM-CP®/SHRM-SCP® professional certification. Coach, lead, and supervise Certification staff. Conduct in-depth analysis of Certification management systems and processes to inform decision-making and to lead Certification projects and process improvement initiatives. Participate in strategic discussions and manage volunteer leadership relationships. Present and host webinars and seminars as the Certification Subject Matter Expert (SME). Show less

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Certification Analyst (Previous Position: Accounts Manager, Membership & Sales)
      • Nov 2003 - Jul 2016

      Provide management, process, and procedure analyses of current certification operations to help inform leadership, make changes, and train staff. Assume lead role for cross-functional projects between the Certification department and several business units. Collaborate with Business Systems Analysts to document requirements as well as validate specifications for Certification projects. Conduct comparative analysis to identify and explain trends to help reduce data redundancy within disparate as well as identical systems. Explore historical and transactional data for conducting predictive analytics and SWOT analysis for the C-level staff to assist in policy formulation, decision-making, and program Quality Assurance (QA). Develop action plans and generate data reports for Certification operations. Show less

Education

  • University of Maryland University College
    Master of Business Administration - MBA, Business Administration, Management and Operations
    2008 - 2010
  • University of Maryland University College
    Master of Science - MS, Interdisciplinary Management
    2007 - 2008
  • Six Sigma US
    Lean Management:and SIx Sigma Fundamentals, Business, Management, Marketing, and Related Support Services
    2015 - 2015
  • ASAE University
    Certificate Program in Association Management, Association Management
    2013 - 2013
  • University of the District of Columbia
    Bachelor of Science - BS, Computer Software Engineering
    2001 - 2003

Community

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