Experience

Simplify Healthcare

• United States
• Software Development
• 500 - 600 Employee

• Vice President - Business Solutions

  • Sep 2022 - Present

  - Strategically partner to accelerate sales cycle - Build and validate solution approaches for client configurations during implementations to ensure business value and user adoption - Build business capabilities map and design value streams using existing products or systems and recommend changes for transformation of the IT landscape- Build Business Information models that help gather data and can be used for analysis and adaptation to the changing topography of business and IT- Feature solutioning on backlog; Design solution approaches for new ideas- Enabling solution approach for complex BPASS integrations having multi vendor applications

• VP and General Manager - Commercial & Claims Product Solutions

  • Mar 2021 - Sep 2022

  -- Increased product revenue target by 60% for 2022-- Improved implementation efficiency from 16-18 weeks to 7-9 weeks for OOB standard product offering-- Developed SOW builder and and estimation calculator to reduce sales cycle-- Build client relationships and increased engagement with QBRs and by offering product workshops with special focus on variances for each client that were configured-- Increased the team size by 80 members and still staying lean by expanding offshore-- Working with vendor partners and strategist of the benefit industries-- Investing time and effort in the development of an improved LMS system that would be more selfguided and reduce learning curve-- Invested in refreshing the UI/UX with a 3rd party vendor specifically focused to incite the sales ground and operational teams in the client's ecosystem-- Created focus for 2022 - CI/CD, QA automation, limiting to 2 releases and Customer delight

• Senior Product Director

  • Mar 2019 - Feb 2021

  -- Product owner - managing beta versions; developing and improvising the go-to-market plan; measuring the product success through time studies; conducting webinars to highlight the product's features; managing inputs from closed user group sessions to enhance product capabilities-- Oversee implementations; Business solutions - implementation of product for various clients via configuration capabilities of the application ;learning business processes and systems of various health care payers; recommending best practices and recommendations-- Skilled in entire product development life cycle using agile methodology; -- Other key responsibilities include - managing and nurturing the product backlog; prioritizing sprint and release items; working with the engineering team to develop solution approaches by defining user stories, track defects, ensure quality and viability of end product; develop workflow processes for integration of the product using web APIs with CRM systems; identifying and channelizing development of creative features

• Director Of Products

  • Jul 2017 - Feb 2019

  -- Innovative health care payer systems' product manager and solution architect (eBenefitSync suite of products) - responsible for identifying and channelizing development of creative features through rapid prototyping and continuous feedback from existing and prospect clients who have been niche players in this industry. -- Skilled in entire product development life cycle using agile methodology; managing beta versions; developing and improvising the go-to-market plan and measuring the product success through time studies -- Key responsibilities include - managing and nurturing the product backlog; prioritizing sprint and release items; working with the engineering team to develop solution approaches by defining user stories, track defects, ensure quality and viability of end product; develop workflow processes for integration of the product using web APIs with CRM systems; Oversee custom implementations

• Associate Director (Tech Delivery)

  • May 2015 - Jun 2017

  Healthcare Domain - Analyze client requirements – act as an SME (Subject matter expert) where applicable as a result of the experience gained on Heath Care domain - Integration of benefit administration of applications with Facets that would reduce human error and save time for loading benefit changes into Facets. (FACETs data import to a Benefits system and corresponding export back to FACETs )- Analysing and developing real time solutions and business rule engines using SSIS packages for dynamic report generation- Creating TDRs (Technical design requirements) and proposing various solution approaches (also includes Class diagrams, Sequence diagrams and system flow using Microsoft VISIO- Working on integrating and validating multiple sources of truth for an advanced payment platform using Talend Open StudioMarketing Domain :- Working on creating data integration tools, archival and maintenance of survey and response data for a marketing organization and helping them to gain maximum out of their data analytics- Working on gathering social media data for tracking study- Working on Panel identification and management- Working on moving the infrastructure to Amazon cloud and using services like EC2, RDS, Data pipeline, S3, Glacier- Working on creating an algorithm for coding open end questions

• Project Manager

  • Apr 2013 - Apr 2015

  Healthcare Domain - SME (Subject matter expert) on Benefit administration applications- Develop and Manage applications that provide benefit data in required format (XML, TXT, SQL tables[270-271]) as required by the consuming application for Providers, Customer care centers - Migration activity of importing FACETS benefit administration data into a in-house application that would ease maintenance of products and their life cycle management - Reconciliation methodologies for 834 and 820 files with HIX and smart ticketing system that is configurable- Analyzing and developing real time workstations that would provide a preview of the information before transmitting it over - thus improving quality of data and providing audit opportunities in an ambience that the user is comfortable with- Creating TDRs (Technical design requirements) and proposing various solution approaches (also includes Class diagrams, Sequence diagrams and system flow using Microsoft VISIO)- Manage and motivate the team while also aspiring to reduce the turn over time for ticket resolutions

• Senior Technology Specialist

  • Nov 2010 - Mar 2013

  Healthcare Domain - Integration of a benefit administration tool with downstream systems by massaging information from a single source of truth in the acceptable format (XML, TXT, SQL tables[270-271]) as required by the consuming application for Providers, Customer care centers and Product buyer- Creating TDDs (Technical design document) and detailing the solution to be easily understood by development team - Using SSIS expertise to design and develop the flow of data by choosing an approach that maximizes reusability and performance- Optimizing existing code based on SQL constructs - T-SQL expertise - using Stored procedures, CTEs, Indexing, partitioning



TalkTalk Technology

• Manchester Area, United Kingdom

• SQL developer

  • Jul 2009 - Sep 2010

  - Creating SSIS packages for ETL processes and utilizing SSRS to provide MI Reports to management. - Analyze client requirements in order to be able to be to build a system which completely meets the client requirement. - Managing deployment of code to live databases which includes creating deployment guides for operational use and also providing support during the warranty periods. - Look at existing process to identify where improvements can be made and discuss and get approval to make these changes by providing reports of the possible profit numbers - Bug fixing – Identify what causes the bug and provide a fix, whilst also ensuring that the fix will not impact other areas of the system. This helps ensure system stability.



Larsen & Toubro

• Pune, Maharashtra

• Software Developer

  • Jan 2006 - Jan 2009

  - Created a Process Handbook in order to help maintain processes with the client. The book had the protocol listed for all the processes - iCube – as business analyst and tester of a .NET and MS SQL application - Testing/Programming for an Insurance application in Commercial Line of business to automate the rating engine – entire SDLC for 2 Phases in ASP.NET (Won the CE Award within the organization for the project in the year 2006) - Production and Support Development of base-lined Projects (7 applications) for the Insurance domain’s Commercial line of business in various technologies - Participated in database design, application and GUI designing, system analysis and business analysis on a Proof of Concept for a Wellness application in Health care. Gave demonstrations to target clients (Domestic and foreign). - Lead a life insurance project using Infopath 2007, C#.Net 2.0 and MS SQL 2005. This project used agile Methodology for development