Hospitality Manager

• Apr 2022 - Present

Venue Manager

• Nov 2019 - Present

I undertook a range of roles which included overseeing food and beverage services, managing artists, handling onsite operations, coordinating with vendors, leading teams, venue management, and managing logistics. I undertook a range of roles which included overseeing food and beverage services, managing artists, handling onsite operations, coordinating with vendors, leading teams, venue management, and managing logistics.

Hospitality Specialist

• Aug 2019 - Present

I have gained extensive experience in dealing with high-profile clients, maintaining guest relations, and managing celebrities and artists. I have gained extensive experience in dealing with high-profile clients, maintaining guest relations, and managing celebrities and artists.

Content Researcher

• Jun 2020 - Dec 2020

In addition to conducting extensive research on the given topic, I was responsible for managing clients through email communication and was also responsible for quality assurance for the data to be uploaded. I made sure that all communication was handled professionally and effectively. I contributed to the project's overall success and helped foster positive relationships with clients. In addition to conducting extensive research on the given topic, I was responsible for managing clients through email communication and was also responsible for quality assurance for the data to be uploaded. I made sure that all communication was handled professionally and effectively. I contributed to the project's overall success and helped foster positive relationships with clients.

Event Management Intern

• Jan 2020 - Mar 2020

During my internship at Mercury Integrated, I had the opportunity to be part of the IIFTC Conclave 2020 - Exhibition project. This project involved collaborating with exhibitors from Embassies & Consulates, Tourism Offices, Art, Culture & Tourism Ministries, Film Commissions, and more. In my role, I conducted extensive research to identify potential locations and coordinated with individuals in the Film Production Houses, Directors/DOPs, Media and Entertainment Industry, and Producers/Studio Representatives to ensure seamless coordination and successful execution of the project. Show less

Senior Customer Service Associate

• Jun 2017 - Sep 2018

Experienced in customer service and sales with a focus on satisfaction. Helped large volume of customers and boosted sales revenue. Stays up-to-date on product and service changes and uses forward-thinking strategies to maintain high levels of customer satisfaction. Rewarded as Best Quality Performer Experienced in customer service and sales with a focus on satisfaction. Helped large volume of customers and boosted sales revenue. Stays up-to-date on product and service changes and uses forward-thinking strategies to maintain high levels of customer satisfaction. Rewarded as Best Quality Performer