Namrata Chavan

Tech Business Analyst at Tech Savvy Consulting (TSC)
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English -
  • Marathi -
  • Hindi -

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Farhan Hafeez Mughal

I worked with Namrata while working with nbn for an Accenture project. I found Namrata to be a friendly colleague who has good grasp of her work and tasks. She asks insightful questions and has a good understanding of how to document business requirements into technical specifications. While working with her, I did get a chance to learn from her experience. I would recommend Namrata for organizations looking to hire hard working people who have the capability to work with both business and tech teams.

Rahul Doke MBA,PMP, PRINCE 2, ITIL, SAFe

Namrata possess excellent knowledge with good attitude! Very good team player as well as excellent contributor. # Good at Analysis # Nice documentation skills # Timely Delivery & adherence to processes # Good at reporting statuses & readiness of tasks #. Good at Verbal & written communication # She is very proactive # Excellent decision making skills

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Credentials

  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Mar, 2021
    - Sep, 2024
  • SCJP
    Sun Microsystems

Experience

  • Tech Savvy Consulting (TSC)
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tech Business Analyst
      • Jun 2022 - Present

      Working for Nbn Co. for Digital transformation project. Working for Nbn Co. for Digital transformation project.

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Business Analyst
      • Jun 2022 - Present

      Working with Accenture on behalf of my employer Tech Savvy Consulting for Nbn - Telco domain. Handled technical aspects of digital Migration, digital transformation and business analysis. Working with Accenture on behalf of my employer Tech Savvy Consulting for Nbn - Telco domain. Handled technical aspects of digital Migration, digital transformation and business analysis.

  • South Asian Hindi School
    • Coordinator
      • Feb 2020 - May 2022

      • Provide a high level of customer support with regards to enquiries and complaints. • Communicate with team members to keep project on schedule. • Maintained project schedules by managing timelines and making proactive adjustments. • Provide a high level of customer support with regards to enquiries and complaints. • Communicate with team members to keep project on schedule. • Maintained project schedules by managing timelines and making proactive adjustments.

  • ImpexDocs
    • Australia
    • Software Development
    • 1 - 100 Employee
    • Business Analyst
      • Nov 2021 - Mar 2022

      • Domain e-commerce Engage with client to gather software requirements/ business rules and ensure alignment with the development team. • Translate stakeholder gathered requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, technical requirements. • Document ‘As-Is’ and ‘To-Be process’, prepare presentation and discuss with the stakeholders. Worked for clients as Coles, Agracom, SelectHarvest • Domain e-commerce Engage with client to gather software requirements/ business rules and ensure alignment with the development team. • Translate stakeholder gathered requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, technical requirements. • Document ‘As-Is’ and ‘To-Be process’, prepare presentation and discuss with the stakeholders. Worked for clients as Coles, Agracom, SelectHarvest

  • APM
    • Technology, Information and Internet
    • Consultant
      • Apr 2021 - Nov 2021

      • Building relationships with employers and community organisations. • Successfully achieving KPI’s by 140%. • Effective Communication with stakeholders to establish and maintain business relationships. • Time Management for multitasking. • Building relationships with employers and community organisations. • Successfully achieving KPI’s by 140%. • Effective Communication with stakeholders to establish and maintain business relationships. • Time Management for multitasking.

  • Indian Support Center Inc
    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Manager
      • Oct 2020 - Apr 2021

      • Overseeing onboarding and mentorship for team members and train them in agile principle, process, framework, values and norms. • Serve as main point of contact to drive effective communication throughout all the project phases through streamlined communication. • Proficient in using Freedcamp for task management by analysing team velocity for tracking delivery team process resulting in 99% success rate of project schedule. • Efficient in operation of MS Office suite especially Excel, Teams, Word, PowerPoint. Show less

  • Venu Foundation
    • Hospitals and Health Care
    • Coordinator
      • Mar 2017 - Apr 2019

      • Defined a well-defined project management process and championed ongoing process improvement initiatives to implement best practices for Agile principles in project management. • Assisted in team development while holding team accountable for their commitments and leveraging organizational resources to improve capacity for project work increasing the average time to deliver by 10% • Supported the Product owner in managing customer expectations for project delivery and managed internal stakeholder communications resulting in 20% increase in customer engagement. • Promoted empowerment of the team and encouraged a sustainable pace with high-levels of quality for the team which improved employee retention by 10% • Preparing and Analysing of KPI for efficient performance of the team. • Generated various reports and presented to the management and team as project report, budget report, feasibility report, business report. Show less

  • Victorious Kidss Educares
    • India
    • Education Management
    • 100 - 200 Employee
    • Learning Facilitator, Special Facilitator
      • Jun 2017 - Apr 2018

      • Create training programs to teach new industry skills and revise material as needed. • Participate in ongoing faculty training sessions. • Monitor performance of students and conducted sessions for special need students. • Create training programs to teach new industry skills and revise material as needed. • Participate in ongoing faculty training sessions. • Monitor performance of students and conducted sessions for special need students.

  • Prayas, Pune
    • India
    • Research
    • 1 - 100 Employee
    • Project Program Coordinator
      • Jan 2017 - Mar 2017

      • Planned and arranged meetings with external stakeholders, enabling all parties to meet and discuss project progress. • Performed on-site field surveys and wrote technical narratives to document processes, design changes and as-built documentation. • Coordinated presentations for customers and project members detailing project scope, progress, and results, keeping all entities well-informed of milestones and goals. • Oversaw onboarding and mentorship, planned, and executed meetings and developed project documentation, project reports and business report. Show less

  • WNS Global Services
    • Financial Services
    • 300 - 400 Employee
    • Junior Data Analyst
      • Mar 2007 - Jun 2008

      • Software application developer (Programming online surveys with SPSS) with experience in analysis, design, and development of Web based applications. • Communicated with the client to gather requirement and fix bugs. • Received “Best Employee Award” by the US client due to consecutive timely and error free performances. • Understanding the client queries, making a note of it and processing the work accordingly. • Extracting the data by running queries and analysing and tabulating it in Excel. Show less

  • Ocean Connect
    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Associate
      • Feb 2005 - Nov 2005

      • Developed innovative approaches for cold calling and enhanced follow up methods for marketing activities for enhancing sales force performance. • Was instrumental in the transition of the complex customer retention process to Oceans Connect. Drafted a sales strategy with the client for smooth functioning of the process. • Name listed as Best Associate. • Developed innovative approaches for cold calling and enhanced follow up methods for marketing activities for enhancing sales force performance. • Was instrumental in the transition of the complex customer retention process to Oceans Connect. Drafted a sales strategy with the client for smooth functioning of the process. • Name listed as Best Associate.

  • D. Y. Patil Pratishthans D.Y. Patil College of Engineering ,Pune
    • India
    • Higher Education
    • 1 - 100 Employee
    • Lecturer
      • Aug 2004 - Oct 2005

      • Conducting Brain storming sessions with the students. • Monitoring the progress of the students and guide them when and where required. • Conducting Brain storming sessions with the students. • Monitoring the progress of the students and guide them when and where required.

Education

  • TAFE NSW
    Advanced Diploma of Information Technology Project Management, Project Management
  • AISSMS Womens college of Engineering
    Bachelor of Engineering (B.E.) in Electrical, Electrical Engineering
    1999 - 2004
  • St Annes High School
    SSC

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