Namira Chowdhury

Health Guide Representative at Vida Health
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area

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Credentials

  • CPR & AED
    American Red Cross
    Jun, 2022
    - Nov, 2024

Experience

  • Vida Health
    • United States
    • Wellness and Fitness Services
    • 200 - 300 Employee
    • Health Guide Representative
      • Jul 2023 - Present

      - Handle high volume of outbound & inbound calls to engage with eligible and enrolled members - Use motivational interviewing, objection handling and strong rapport building techniques to engage members in different health related tasks via phone, email or text - Maintain product/service knowledge and awareness of member service policies and privacy regulations - Support Vida Service Center projects on an ad-hoc basis, including updating trainings, leading peer sessions, brainstorming scripting improvements, and quality monitoring Show less

  • Saint Louis University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Research Fellow
      • Feb 2023 - Jul 2023

      STAR: Stimulating Training and Access to HIV Research Experiences (https://star4ph.org/) - Develop dissemination and implementation science skills - Promote global health & health equity through research and community based events - Participate in innovation boot camps & designations to build on research proposal writing STAR: Stimulating Training and Access to HIV Research Experiences (https://star4ph.org/) - Develop dissemination and implementation science skills - Promote global health & health equity through research and community based events - Participate in innovation boot camps & designations to build on research proposal writing

  • Viral Solutions
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Assistant
      • Jun 2022 - Jun 2023

      -Perform PCR & rapid coronavirus testing on both students and staff within Atlanta Public Schools (up to 800 recipients each day) - Communicate with clients to strengthen long-lasting relationships through executing public health policies and providing excellent customer service -Interpret database system for result collection and communicate results with clients, inform national testing trends, and provide feedback to upper management -Restock medical equipment prior to each shift -Perform PCR & rapid coronavirus testing on both students and staff within Atlanta Public Schools (up to 800 recipients each day) - Communicate with clients to strengthen long-lasting relationships through executing public health policies and providing excellent customer service -Interpret database system for result collection and communicate results with clients, inform national testing trends, and provide feedback to upper management -Restock medical equipment prior to each shift

  • Dunwoody Country Club Inc
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Childcare Worker
      • Feb 2017 - Jul 2022

      - Communicate with club members - Catalog entry paperwork for each club member - Organize food orders - Communicate with club members - Catalog entry paperwork for each club member - Organize food orders

  • Sally Beauty
    • United States
    • Retail
    • 700 & Above Employee
    • Retail Cashier
      • Feb 2021 - Jul 2021

      - Communicate with customers - Restore merchandise - Recruit and train new employees - Manage revenue - Communicate with customers - Restore merchandise - Recruit and train new employees - Manage revenue

Education

  • Georgia State University
    Bachelor's degree, Public Health
    2021 - 2025

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