Nam Son / Christophe Nguyen

Président de NSN Conseil, membre du réseau GCL Experts Conseil at GCL Experts-Gestion
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Contact Information
us****@****om
(386) 825-5501
Location
Antibes, Provence-Alpes-Côte d'Azur, France, FR

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Experience

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Président de NSN Conseil, membre du réseau GCL Experts Conseil
      • Sep 2021 - Present

      Antibes, Provence-Alpes-Côte d’Azur, France Know what you earn, and dare make more money! GCL Experts-Gestion is a management experts network, working with SMEs. It offers an innovative approach to entrepreneurs for them to better organize their business and improve its profitability. The GCL Experts-Gestion network: - provides entrepreneurs with organization and business strategy advices, paired with a close follow-up of the commercial and financial performance. The aim is to boost profitability. It leverages simple… Show more Know what you earn, and dare make more money! GCL Experts-Gestion is a management experts network, working with SMEs. It offers an innovative approach to entrepreneurs for them to better organize their business and improve its profitability. The GCL Experts-Gestion network: - provides entrepreneurs with organization and business strategy advices, paired with a close follow-up of the commercial and financial performance. The aim is to boost profitability. It leverages simple and efficient tools, adapted to SME needs. - prefers independent consultants, geographically close to the businesses they work for. Consultants are former senior managers and directors of larger organizations, offering their experience to the benefit and success of local entrepreneurs. - relies on the GCL Experts-Accountant network operating for more than 30 years nationwide in France. To meet with a GCL management expert in the Alpes Maritimes, simply contact me! I am your man! To meet with a GCL management expert close to your company, specify your location by mail to contact@gcl.tm.fr. To become a GCL management expert, write us to contact@expertgcl.fr Show less

    • France
    • Insurance
    • 700 & Above Employee
    • Acting CFO of Alpha Scale SAS
      • Jun 2015 - Sep 2021

      Paris Area, France Sharing over 5 years within a large Group, the adventure of the creation of a start-up, from its creation to its buy-out, working in an Agile mode with IT and operations let me handle all the tasks and responsibilities of a CFO, at a European level (50 MEUR turnover). SETTING THE OUTSOURCED SERVICES: organizing the finance function since the launch of the start-up, I negotiated the accounting and invoicing service contracts, and defined the tasks roles and responsibilities for the… Show more Sharing over 5 years within a large Group, the adventure of the creation of a start-up, from its creation to its buy-out, working in an Agile mode with IT and operations let me handle all the tasks and responsibilities of a CFO, at a European level (50 MEUR turnover). SETTING THE OUTSOURCED SERVICES: organizing the finance function since the launch of the start-up, I negotiated the accounting and invoicing service contracts, and defined the tasks roles and responsibilities for the affiliates in France, Spain, Italy, Germany and Belgium. OPERATING IN AN AGILE MODE WITH LIMITED BUDGETS: in order to ensure a short term return on investment, and give priority to operations, I directly handled the treasury, budget and controls, and tax issues for the operating entities and the holding. INVOLVED IN OPERATIONS ON THE FIELD: attentive to customer and operational staff needs, I set and defined the financial processes and the business continuity plan. Tracking anomalies I could influence IT developments.

    • Property Insurance Procurement manager
      • Apr 2014 - Aug 2020

      Paris Area, France Driving above 70 MEUR new savings over a period of 3 years, sharing best practices, I influenced the Insurance Procurement Strategy priorities towards experts, repairers and law firms in Motor and Property insurance. LEVERAGING EXPERTS COMMUNITIES: with the aim to optimize operations costs and generate new savings, I animated global task forces and reinforced the collaborations between claims handlers and buyers from 15 countries. I identified and shared Best Practices. USING… Show more Driving above 70 MEUR new savings over a period of 3 years, sharing best practices, I influenced the Insurance Procurement Strategy priorities towards experts, repairers and law firms in Motor and Property insurance. LEVERAGING EXPERTS COMMUNITIES: with the aim to optimize operations costs and generate new savings, I animated global task forces and reinforced the collaborations between claims handlers and buyers from 15 countries. I identified and shared Best Practices. USING SUPPLIERS INNOVATIONS TO DRIVE TRANSFORMATION: in order to improve process efficiency and offer new services to our end customers, I identified the best partners able to innovate and push further the digitalization and automation of the insurance claims handling. UNDERSTANDING THE VALUE CHAINS: aiming at identifying the most relevant savings opportunities, I analyzed larger claims (>500 KEUR) and realized that beyond bodily injury and construction claims, financial losses compensation become a key concern for insurers. REBUILDING INTERNATIONAL PARTNERSHIPS: looking for economies of scale, I reinforced our partnerships with global law firms networks, experts and repairers networks such as Sedgwick, Polygon or Belfor, or claims assessment IT editors like Xactware or Symbility.

    • Black Belt - Project manager on competitors watch
      • Mar 2013 - Mar 2014

      Ville de Paris, Île-de-France, France With the aim to improve the household insurance covers tariffs across Europe, I monitored the IT and actuarial developments in India and Singapore of ad-hoc solutions defined in Europe by a group of experts in actuarial sciences, pricing, marketing and finance. DIGGING INTO DETAILS: to be trusted by experts and to be in the position to fully undertand and select the most relevant and pragmatic options, I involved myself running and operating the procedures of the solution we were… Show more With the aim to improve the household insurance covers tariffs across Europe, I monitored the IT and actuarial developments in India and Singapore of ad-hoc solutions defined in Europe by a group of experts in actuarial sciences, pricing, marketing and finance. DIGGING INTO DETAILS: to be trusted by experts and to be in the position to fully undertand and select the most relevant and pragmatic options, I involved myself running and operating the procedures of the solution we were developing. MANAGING DISTANT OFFSHORE TEAMS IN INDIA : the Indian work culture, its organization and its codes can be surprising. Since 1998 I was regularly associated to work groups with Indian engineers and managers, and I learnt working efficiently with them.

    • Black Belt - Project manager on strategic partnerships
      • Jan 2012 - Mar 2014

      Paris Area, France Diversify product distribution channels, develop new insurance covers in white brand and improve customer experience were the priorities of the strategic partnership I coordinated and monitored between the AXA and PSA groups in France, Spain, Belgium and Italy. FACILITATING TRANSVERSAL COLLABORATIONS IN AGILE MODE: to accelerate the time to market of disruptive and innovative insurance covers, while respecting legal constraints on personal data privacy, I coordinated the work of… Show more Diversify product distribution channels, develop new insurance covers in white brand and improve customer experience were the priorities of the strategic partnership I coordinated and monitored between the AXA and PSA groups in France, Spain, Belgium and Italy. FACILITATING TRANSVERSAL COLLABORATIONS IN AGILE MODE: to accelerate the time to market of disruptive and innovative insurance covers, while respecting legal constraints on personal data privacy, I coordinated the work of actuarial, marketing, distribution, IT, legal and financial teams. COMPOSING WITH TWO CORPORATE CULTURES: building a long-term relationship based on trust with my PSA colleague allowed me to gain empathy and be more flexible and attentive. Enriched by our different points of view we were able to innovate and think out of the box.

    • Finance PMO / Executive assistant
      • Mar 2008 - Dec 2011

      Paris Area, France Assessing and taking part in the selection of operations strategic investments (2 billion euros invested over 4 years) offered me the unique opportunity to organize and attend the AXA Group Monthly Operations and Offshoring Boards, better understanding IT, Marketing, Procurement and Operational Excellence challenges. PILOTING GOVERNANCE BOARD: on top of my role as financial expert and analyst, as the Group Operations executive assistant, I supported the Group COO in her decisions on… Show more Assessing and taking part in the selection of operations strategic investments (2 billion euros invested over 4 years) offered me the unique opportunity to organize and attend the AXA Group Monthly Operations and Offshoring Boards, better understanding IT, Marketing, Procurement and Operational Excellence challenges. PILOTING GOVERNANCE BOARD: on top of my role as financial expert and analyst, as the Group Operations executive assistant, I supported the Group COO in her decisions on major investments (>10 MEUR) and the operations transformation worldwide. MEASURING VALUE CREATION: involved in the deployment of Six Sigma and Lean across the Group, I defined the financial performance and savings indicators driven by the transformation projects. I trained Black Belts and financial analysts and monitored over 4500 projects. OPTIMIZING THE OFFSHORING PROGRAMS: setting Center of Excellence in the Indian offshore entity (3000 FTE), I designed the performance indicators and operational reports as well as organized the governance and monthly boards. ANIMATING AND TRAINING TRANSVERSAL COMMUNITIES: over 400 Black Belts and Master Black Belts used for 5 years the Knowledge Management and Community web resources solutions I implemented. I was also in charge of the organization of the Black Belt trainings.

    • Accounting and controlling manager
      • Sep 2004 - Apr 2008

      Paris Area, France Managing a team of 10 accountants and controllers, to drive a holding budget of 200 MEUR for 800 employees, I learnt from my first management experience to simplify, challenge the status quo, listen to the voice of the customer and adapt to the capacity of each one within the team. DELEGATING TO GROW TALENTS: with significant autonomy in my approach of management, I could coach my team members from the recruitment to their next position, by giving them responsibility, and pushing them… Show more Managing a team of 10 accountants and controllers, to drive a holding budget of 200 MEUR for 800 employees, I learnt from my first management experience to simplify, challenge the status quo, listen to the voice of the customer and adapt to the capacity of each one within the team. DELEGATING TO GROW TALENTS: with significant autonomy in my approach of management, I could coach my team members from the recruitment to their next position, by giving them responsibility, and pushing them aiming at permanent process improvement. LISTENING AND THINKING OUT OF THE BOX TO BETTER ANSWER NEEDS: attentive to the feedbacks and frustrations of end users and team members, I leveraged new IT solutions to simplify, accelerate and redefine the annual budgeting process, the KPIs and the monthly reporting. GETTING INVOLVED AND RIGOROUS EVEN ON INVISIBLE MATTERS: addressing a number of audit points and risks, I systematically reviewed and cleaned-up all balance sheet positions and accounts. I strengthened the accounting, treasury monitoring and tax procedures.

    • Financial controller
      • Aug 2000 - Sep 2004

      Paris Area, France Discovering the value chains of a new sector through central consolidation and reporting is a reliable and efficient way. Going through an economic crisis, I am proud I could define the economic expense indicators which are still allowing the AXA Group to drive its costs down. IMPROVING BY COPYING: leveraging my experiences in audit and finance control in industry, I set new standards and principles to track accounting and financial issues over time, and to reinforce the controls on… Show more Discovering the value chains of a new sector through central consolidation and reporting is a reliable and efficient way. Going through an economic crisis, I am proud I could define the economic expense indicators which are still allowing the AXA Group to drive its costs down. IMPROVING BY COPYING: leveraging my experiences in audit and finance control in industry, I set new standards and principles to track accounting and financial issues over time, and to reinforce the controls on costs. DEVELOPING GENERIC ANALYTICAL COMPETENCES: thanks to strong analytical and synthesis skills I changed my responsibility scope several times. I was involved on 2/3d of the consolidated entities in Property and Life insurance, as well as reinsurance and corporate risks. MONITORING AN REDUCING COSTS: in the context of the 2001-2002 crisis, I benchmarked the costs accros AXA entities and in the insurance sector. I defined new indicators and proposed achievable savings targets by cost categories and functions.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Financial Controller
      • Sep 1998 - Aug 2000

      Versailles, Île-de-France, France Being a financial controller on a production unit of 300 employees, member of the management board convinced me of the importance to stay close to the field and operational team members to better identify and address priorities. KNOWING HOW TO ESTABLISH COMPROMISES: exercising my responsibilities in a matrix organization with operational and functional managers in Paris and in the United States, I learnt to deal with the different priorities of my interlocutors. OFFSHORING… Show more Being a financial controller on a production unit of 300 employees, member of the management board convinced me of the importance to stay close to the field and operational team members to better identify and address priorities. KNOWING HOW TO ESTABLISH COMPROMISES: exercising my responsibilities in a matrix organization with operational and functional managers in Paris and in the United States, I learnt to deal with the different priorities of my interlocutors. OFFSHORING PRODUCTION AND R&D: working in a conglomerate with practices and processes ahead of competitors, I was able to collaborate very early on offshoring initiatives with Mexico and India and in the management of shared R&D budgets.

    • Financial Analyst / Finance control
      • Aug 1996 - Aug 1998

      Versailles Area, France / Frankfurt, Germany The GE Finance Management Program, trained me to the US GAAPs and the specifics of Finance within a large international organization. On my four different six months positions during the program, I worked in various finance functions related to Sales in France, Services in Germany, Operational Excellence Six Sigma and Financial Planning and Analysis at European level.

Education

  • ESCP Business School
    Bac+5, Finance, Marketing, Negotiation
    1992 - 1996
  • University of Washington - Michael G. Foster School of Business
    MBA, Marketing, Negotiation
    1994 - 1995

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