Talent Development Specialist

• Feb 2022 - Jun 2022

Training Specialist

• Oct 2020 - Feb 2022

Main duties:• Designed and implemented training programs, policies, and objectives for the workforce at all levels• Directly taught online-offline courses, applying appropriate training methods to improve employee skills and cohesion, including practical activities and interactions between members• Periodically evaluated and surveyed the effectiveness and quality of employees' application post-training in order to develop or adjust lessons and company policiesL&D tasks:• Contributed ideas, planned financial budgets for communication activities (such as events, workshops, e.t.c.)• Edited articles, content, communication ideas for social media channelsSupervisory responsibilities:• Was responsible for the management of training for personnel in certain regions• Examined the actual situation of the Ops. department (including franchisee), thereby coordinated with the training team to propose optimal solutions

English Second Language Teacher

• Mar 2018 - Feb 2020

- Used a variety of appropriate teaching methods to impart knowledge and lessons to Junior and Adolescent learners.- I was successful in laying the foundation for students who have difficulty in learning English and improving their academic results.- Supervised student's learning progress at each stage - Used a variety of appropriate teaching methods to impart knowledge and lessons to Junior and Adolescent learners.- I was successful in laying the foundation for students who have difficulty in learning English and improving their academic results.- Supervised student's learning progress at each stage

City Tour Guide

• Oct 2016 - Jun 2019

- Introduced to foreign passengers the remarkable features of Ho Chi Minh city in many aspects. - Guided the tourists to experience and familiarize themselves with the local life in the most realistic and joyful way.- Ensured the itinerary run smoothly and is followed from start to end. - Introduced to foreign passengers the remarkable features of Ho Chi Minh city in many aspects. - Guided the tourists to experience and familiarize themselves with the local life in the most realistic and joyful way.- Ensured the itinerary run smoothly and is followed from start to end.