Experience

Takasago International Corp. (USA)

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• Sales Executive

  • Jan 2020 - Present

• Customer Service

  • Aug 2012 - Jan 2020



RO1 Marketing

• Advertising Services
• 1 - 100 Employee

• Client Services Manager

  • Jun 2017 - Present

  •Responsible for leading and managing execution of deliverables, and providing liaison/translation service in the creation and maintaining of positive working relationships between U.S. offices and Japan clientele.•Serves as clients’ point-of-contact (POC) and as subject-matter-expert for RO1’s products and services, and ensures transparency when providing status updates or responding to questions.•Direct, establish, and improve overall methodology and policies to achieve consistency and high performance across the Client Services discipline.•Communicates and coordinates with clientele PMs/leadership, responding to incoming inquiries, performing client visits, and attending sales calls as necessary to promote and foster relationships.•Provide input into the creation of new processes and workflows. Manage the operation of existing processes and workflows for all accounts, implementing lessons learned and best practices to refine and improve quality of service.•Coordinate operations between sales/marketing and creative development teams to ensure smooth transition from client acquisition through implementation, steady support, and best practices.



Yakult U.S.A Inc.

• CEO & CFO Executive Assistant

  • Nov 2011 - Feb 2012



Day-Lee Foods

• Food and Beverage Manufacturing
• 1 - 100 Employee

• Sales Assistant

  • Mar 2010 - Nov 2011



Supreme Alaska Seafoods, Inc.

• Import & Export Manager

  • Jan 2005 - Dec 2009



Hitachi, Ltd.

• Oil and Gas
• 100 - 200 Employee

• Administrative Assistant & Executive Assistant

  • Apr 1992 - Jun 2002