Leasing Consultant

Completes lease form or agreement and collects rental deposit. · Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. · Thorough knowledge of lease terms, specifications and all community policies. · Knowledgeable of required telephone and sales techniques. · Knowledgeable of current market conditions. · Fully informed of current rental rates, sizes, locations and all amenities of property. · Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. · Responsible for “shopping” competitive properties. · Develop full knowledge of application information required, screening processes and policies regarding rentals. · Responsible to conduct out-reach marketing at least once per week. · Develop and maintain an on-going resident retention program under direction of Community Manager. · Responsible to play an active role in the renewal process. · Responsible for proper maintenance of all resident and property files. 2 · Responsible for maintaining and updating Leasing and Property Information Handbook and Advertising Log Book. · Efficient and timely processing of all required administrative forms, reports and related information. · Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. · Courteous, efficient handling of resident requests and complaints. · Responsible for maintaining a professional appearance and attitude at all times. · Responsible for seeking educational opportunities and self-improvement for personal growth and development. · Responsible for assisting Assistant Manager in collection of delinquent rents. · And anything else that the CM feels falls into the Leasing Consultant’s job description. Show less

Case Manager / Employment Specialist

• Apr 2011 - Nov 2014

• Assign work task at different host sites • Evaluate performance of 50 clients and up • Resolve complaints • Input client information into Master List the day of enrollment • Assign work task at different host sites • Evaluate performance of 50 clients and up • Resolve complaints • Input client information into Master List the day of enrollment