Najwa Syeda

Customer Success Manager at SendX
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Location
Bangalore Urban, Karnataka, India, IN

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Manager
      • Nov 2022 - Present
    • Business Development Executive
      • Jul 2021 - Nov 2022

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    • India
    • Business Consulting and Services
    • 1 - 100 Employee
    • Digital Marketing coordinator
      • Dec 2020 - Nov 2022
    • Marketing Executive
      • Jan 2017 - Mar 2019

      Developed sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc. Answered questions from clients about product and service benefits. Interacted with users and responded to social media messages, inquiries, and comments. Maintained excellent relationships with clients through superior customer service. Wrote clear marketing copy to promote our products/services. Proofread and edit blog posts before publication. Researched industry-related topics — combining online sources, interviews, and studies. Advertised through various social media channels. Prepared monthly project reports. Coordinated with marketing and design teams for illustrations and design. Conducted simple keyword research and used SEO guidelines to increase web traffic. Promoted content on social media. Ensured all-around consistency — style, fonts, images, and tone. Show less

Education

  • Bishop Cotton Girls'​ School - India
    2005 -

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