Experience

AEON Credit Service (M) Berhad

• Malaysia
• Financial Services
• 100 - 200 Employee

• Application Development Support

  • Aug 2019 - Present

  - Provide support on POS card payment transaction (VISA/MC) based on ISO8583 - Provide support for NAC & EFTSec solution for POS transaction - Provide support on POS card payment transaction (VISA/MC) based on ISO8583 - Provide support for NAC & EFTSec solution for POS transaction



Ingenico Solutions (M) Sdn Bhd

• Malaysia
• Machinery
• 1 - 100 Employee

• Software Quality Assurance

  • Dec 2017 - Aug 2019

  ❖ Review & analyse requirements & specifications to provide timely & meaningful feedback to both internal & external parties ❖ Create detailed, comprehensive & well-structured test plans & test cases based on requirements & specifications ❖ To have strong knowledge on ISO8583 to ensure our solutions/terminals are complied with the standard ❖ Performed EMV Level3 certifications for newly developed software for clients ❖ Liaise with the internal & external team to identify any problem & for software enhancement ❖ Troubleshoot, detect, report & track software defects & collaborate with developers to improve quality of the delivery & increase operations efficiency & scalability ❖ Create comprehensive user & manual guide & provide training for the users before the deployment ❖ Provide technical support to internal & external parties



Hitachi eBworx

• Malaysia
• Information Technology & Services
• 500 - 600 Employee

• Software Testing Analyst

  • Sep 2016 - Sep 2017

  ❖ Design & create test cases based on functional specification documents ❖ Execute test case & verify the result of the end user application to ensure the application will meet requirement & expectation ❖ Documenting test results into bug tracking system and following through the process and perform defect tracking ❖ Working with developers & follow up with them to resolve and debug issues ❖ Develop and maintain strong knowledge of products, features and services and how the customers use them



IBM Malaysia

• Cyberjaya, Selangor Malaysia

• Business & Technical Leadership Administrator

  • Sep 2015 - Sep 2016

  ❖ Provide high quality, timely, accurate support and data maintenance across all talent and leadership program for Europe and Middle East Africa region. ❖ Take full ownership of the accuracy and integrity of the Europe and Middle East Asia’s high profile records. Perform periodic integrity checks to ensure the codings and all aspects of BTLT records are accurate and up-to-date. ❖ Provide timely and accurate information when inputting, maintaining and extracting data, running queries and reports. ❖ Accurately track number of profile changes/Announcement update, report and mass update on a monthly basis



RHB Banking Group

• Malaysia
• Financial Services
• 700 & Above Employee

• System & UAT Executive

  • Apr 2015 - Sep 2015

  ❖ To review and discuss with the team lead & IT project team whenever new request(s) are raised by the user, so that the system can cater the changes in most profitable & efficient way ❖ Plan & review overall testing strategy which include – creating test case, execute & performing test, verify test result before final delivery of new project(s), enhancement & bug fixing ❖ Categorize each request/enhancement according to the priority – high/medium/low so that the delivery of new projects/enhancement are within the timeline given ❖ Provide front end support and work closely with customer support whenever issue(s) or complaint(s) raised by the customer ❖ To manage all production logs & assist IT team to resolve all production issues. ❖ To conduct & perform post-deployment test after new release by IT team