Naj Osman

Senior Sales Manager at The Clift Royal Sonesta Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Senior Sales Manager
      • Feb 2023 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Sales Manager
      • Mar 2022 - Feb 2023

    • Sales Manager
      • Aug 2019 - Mar 2022

      Specialize in group sales at a hotel with 491 rooms along with over 20,000 sq ft of meeting space.Account maintenance to current and new groups.Work closely with Director of Sales and Revenue Manger to create sales promotions and strategies.Site tours for potential groups and events.Growing my knowledge in sales to further my career in hospitality.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Sales Manager (Pre-Opening Team)
      • Aug 2021 - Mar 2022

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Director of Sales and Marketing
      • Nov 2017 - Aug 2019

      • Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization • Create strong relationships with key client stakeholders at both senior and mid-management levels • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors • Work with internal teams on behalf of clients to ensure the highest level of customer service • Drive the successful implementation and adoption of the sales and marketing automation platforms • Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age Show less

    • General Manager
      • Nov 2014 - Oct 2017

      • Participate in formulating and administering company policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.• Oversee manufacturing and materials departments to review production and operating reports and resolve operational, manufacturing and facility problems to ensure minimum costs and prevent operational delays and to meet future growth.• Managed Safety procedures to ensure a safe work environment for the employees and clients.• As a Purchasing Officer made sure all items were always stocked and/or on order. Evaluated items based on use to determine the best supplier and negotiating tactic to ensure highest levels of profit.• Customer Service Specialist, primarily dealt with unhappy clients to provide a solution which would please both parties in a timely and professional manner. Show less

    • Production Manager
      • Nov 2010 - Nov 2014

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Dispatcher
      • Oct 2009 - Nov 2010

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Front Desk Clerk
      • Feb 2006 - Jun 2009

Education

  • Diablo Valley College
    Associate's degree, Business Administration and Management, General
    2007 - 2010
  • College Park High School
    2003 - 2007

Community

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