Sarath Nair
Team Manager at Curo Services- Claim this Profile
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Bio
Credentials
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Social Talent Black Belt
Social TalentNov, 2016- Oct, 2024
Experience
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Curo Services
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Team Manager
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Jan 2011 - Present
Curo is a specialist provider of trusted Microsoft experts and services, covering any technology, role and duration, across a range of engagement models. Whether it be Contract and Permanent staff, Fixed Price projects or niche technologies such as Always On VPN Implementation, Curo has built the most respected Microsoft technology team in the UK. Our technicians and freelance subject matter experts are utilised by Microsoft UK, Microsoft Partners and organisations working with Microsoft technology.
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Quickstart Global
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India
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Appliances, Electrical, and Electronics Manufacturing
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Sr. Resourcer for ICS Solutions Ltd.
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Mar 2010 - Nov 2010
Rejoined with Quickstart Resources on 29 March 2010.ICS is a Microsoft Gold Partner with over 12 years experience focussed wholly on Microsoft technologies. Our core business is about delivering solutions on Microsoft platforms, combining innovation through our own products and excellence through expertise and a high quality benchmark.Responsibilities:• Excellent ability to identify clients needs on every requirement with quick response time.• Sourcing, screening, filtering resumes, check references, taking general interviews and placing the candidate to the client.• Worked for contract and permanent roles.• Formatting and advertising the requirement on various jobboards.• Solely working on Microsoft skills like, SharePoint, BizTalk and .Net.• Follow-up with the Account Manager regarding the requirement and the submitted CV’s.• Been to UK for a month at client site for the Training on various applications they are working on.
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OME
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United States
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Internet Publishing
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1 - 100 Employee
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Helpdesk Team Lead for Facility Management Process
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Jan 2009 - Mar 2010
Operon Middle East is UK based Facility Management Company providing comprehensive package of services ranging from design, construction and project management through to the final delivery of a broad range of world class, benchmarked standards of Facilities Management and maintenance in Middle East.Responsibilities:• Handling team of 5 helpdesk executives. • To input all information into CAFM (CRM) system and provide reports regarding job status updates to Central Support Manager• To process job sheets and track the progress of reactive and preventative maintenance jobs.• Co-ordinate subcontractor reactive calls ensuring that calls are promptly responded to and closed off.• Maintaining shift patterns and attendance.• Maintaining the reports such as., weekly, daily and monthly reports.
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Sr. Resourcer for ICS Solutions Ltd.
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Jul 2007 - Dec 2008
ICS is a Microsoft Gold Partner with over 12 years experience focussed wholly on Microsoft technologies. Our core business is about delivering solutions on Microsoft platforms, combining innovation through our own products and excellence through expertise and a high quality benchmark.Responsibilities:• Excellent ability to identify clients needs on every requirement with quick response time.• Sourcing, screening, filtering resumes, check references, taking general interviews and placing the candidate to the client.• Worked for contract and permanent roles.• Formatting and advertising the requirement on various jobboards.• Solely working on Microsoft skills like, SharePoint, BizTalk and .Net.• Follow-up with the Account Manager regarding the requirement and the submitted CV’s.• Been to UK for a month at client site for the Training on various applications they are working on.
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Care Associate
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Dec 2006 - Jun 2007
Worked as Sr. Customer Care Associate for Orange Telecommunication, UK. My major work profile was to assist the customer with ISP issues and answer to their queries. Worked as Sr. Customer Care Associate for Orange Telecommunication, UK. My major work profile was to assist the customer with ISP issues and answer to their queries.
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Wipro BPO
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India
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Appliances, Electrical, and Electronics Manufacturing
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Sr. Customer Service Representative
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May 2005 - Dec 2006
Responsible to handle calls of customer to help them with there quires and make new reservation.Achievement: • Worked as Mentor for three and half months handling two teams, taking their supervisor calls and solving their quires.• Took hurdle for the other teams. • Was nominated as best employee for the month of February and March 2006. Responsible to handle calls of customer to help them with there quires and make new reservation.Achievement: • Worked as Mentor for three and half months handling two teams, taking their supervisor calls and solving their quires.• Took hurdle for the other teams. • Was nominated as best employee for the month of February and March 2006.
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Technical Recruiter
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May 2004 - Apr 2005
• Excellent ability to identify client needs on every requirement with quick response time. • Source qualified candidates via the web, utilizing various job boards, industry contacts and the internal database. • Sourced high-quality candidates to ensure 100% client satisfaction. • Successfully placed IT consultants in various industries including Pharmaceutical, Financial, Healthcare, and Manufacturing. • To analyze with what domain and what kind of requirements junior recruiters are performing better and producing better results. • Source qualified candidates via the web, utilizing various job boards, industry contacts and the internal database. • Managed recruiting process from requisition initiation to sourcing, to acceptance of offer and final placement. • Sourced, screened, filtered resumes, checked references, interviewed and placed technical candidates with various clients (end-clients as well as other tire one vendors). • Working for US Clients using different Job Boards like Dice, Hot jobs, Carrier Builder, Monster, Net-Temps etc.
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Education
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The Maharaja Sayajirao University of Baroda
Bachelor of Commerce (B.Com.), Commerce
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