Project Manager

• Oct 2021 - Present

Director Of Sales Marketing

• May 2021 - Oct 2021

Director of Sales and Revenue

• Feb 2020 - May 2021

-Lead the team to drive total hotel revenue and take responsibility for the achievement of budgeted revenue streams -Develop and execute sales & marketing strategies through preparation of a strategic sales plan. -Implementation and administration of the Sales and Marketing budget and the establishment of annual individual sales goals. -Ensure understanding of the competitive landscape, local and feeder market dynamics, and changing customer needs to ensure property success -Ensure that all sales related activities support customer satisfaction, retention and new business development goals. -Operate within departmental budgets through effective cost controls and well managed schedules -Set departmental targets and objectives, work schedules, budgets, and policies and procedures -Monitor the appearance, standards and performance of the Sales & Marketing Team with an emphasis on training and teamwork -Ensure team members have an up-to-date knowledge of all room categories and amenities, M&E related venues as well as the F&B offerings -Ensure that all Promotion Information Bulletins are up to date, correctly distributed and that the relevant departments have full knowledge of all available promotion at all times. -Ensure that the hotel is registered and participates with as many corporate travel programs as possible -Ensure Marketing and Promotion meetings are conducted and post-meeting minutes generated -Ensure that Revenue Meetings are attended at all times and post-meeting minutes generated Recruit, manage, train and develop the Sales & Marketing team & Personnel selection. -Responsible for staff training and development including appraisals and disciplinary where required -Ensure close overview of RFP process and related systems to ensure maximum exposure and participation -Ensure that team members are fully aware of and adhere to the company's credit policies, rules & regulations -Ensure observance of safety and security rules at all times. Show less

Sales Manager

• Feb 2017 - Feb 2020

-Meet Sales Budget and Forecast targets.-Prepare reports by analyzing and summarizing information.-Mentor team members and lead the Team to achieve expected results.-Setting sales goals (Managing individual and team)-Develop, implement, and maintain sales activities and plans.-Produce new revenue by researching and analyzing potential prospects and sales opportunities.-Lead and coordinate contract negotiations for a successful close.-Develop relationships with prospects and recommend Customers to improve their production using Hotel products. New leads may be generated through cold calling, maintaining partner relationships, and customer referrals.-Build and maintain long-term relationships with current Customers and their management teams by providing information, guidance, and support; recommending new opportunities. Show less

Sales Manager at Park Inn by Radisson Baku

• Feb 2017 - Feb 2020

Event Sales Executive

• Feb 2012 - Mar 2017

-Sell and coordinate event space on behalf of a hotel via email, phone or in person sales calls-Prepare proposals for clients and maintain well-organized event records-Responsible for all elements of event planning, including identifying event logistics and negotiating contracts.-Prepare detailed event reports, including sales data worksheets-Following the payment procedure with the customer

Reservations Agent

• Feb 2012 - Dec 2012

-Responding to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. -Create and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.-Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.-Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability. Show less

Reservations Agent

• Mar 2011 - Jan 2012

Team Leader

• Mar 2009 - Mar 2011

-Provide team leadership and coaching -Focus the team on the tasks at hand or the internal and external customer requirements -Coordinate team logistics -Communicate team status, task accomplishment, and direction -Provide team leadership and coaching -Focus the team on the tasks at hand or the internal and external customer requirements -Coordinate team logistics -Communicate team status, task accomplishment, and direction