Project Coordinator

• Jun 2023 - Present

Dealership Specialist

• Oct 2021 - Jun 2023

● Review dealership files of newly purchased/leased/trade-in vehicles, wholesales, and dealer trades. ● Organize file documents in order of compliance checklist provided for each dealership(checking for- signatures, verifying VIN #s, ownership, vehicle details, contract amounts, state specifications, OFAC checks, credit disclosure notices, etc.)● Verifies all paperwork is accurate and meets the needs of the Business Office and state specific DMV.● Responsible for following up on outstanding documents with the finance department within the timeline provided by Management● Make note of all file discrepancies on check list● Prepare Title/Bank & Trade packets for each file● Take action in dealing with noncompliance situations, creating realistic plans to overcome them.● Provide administrative support to management, other departments and employees as needed. Show less

Vehicle Funding Administrator

• Jun 2021 - Oct 2021

● Operate company and specialized software programs, manufacturer websites, routeone, dealertrack to manage funding ● Perform assigned duties related to inventory management and follow up with assigned dealerships to resolve pending/missing items for funding via phone, fax, and email,● Administer assigned stores. Make accurate entries and adjustments.● Pull and post bank funding notices for new vehicle inventory ● Communicate errors, unusual items, proposed solutions, and process improvement opportunities ● Maintain open lines of communication with store officials and/or bank representatives by phone and/or email.● Verifying that transactions are recorded in the correct day book, and general ledger Show less

Internet Sales Manager

• Jul 2020 - Feb 2021

Ensure timely follow up and maintain strong relationships with previous and prospective customers. Successfully complete sale or purchase agreement. Maintain a follow up system via CRM that encourages repeat and referral business and contributes to customer satisfaction Identifying strategic opportunities Answer high volume leads with speed and efficiency through email, text, and phone Ensure timely follow up and maintain strong relationships with previous and prospective customers. Successfully complete sale or purchase agreement. Maintain a follow up system via CRM that encourages repeat and referral business and contributes to customer satisfaction Identifying strategic opportunities Answer high volume leads with speed and efficiency through email, text, and phone

Rental Clerk

• Jul 2018 - Jul 2020

Provide a seamless handoff of the vehicle to the client explaining the walk around sheet, the vehicle itself and what is expected upon their return to the dealership.• Prepared and managed 100+ car fleet including opening of insurance claims, repair orders and continuous contract renewal • Created a record management system of filing including correspondence, receipts, contracts, and invoices to ensure that information is easy to locate.• Accept automobiles returned by customer and compute rental charges based on type of automobile and compute rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental. Show less

Cashier

• Sep 2018 - Dec 2019

Receptionist

• Jul 2018 - Nov 2019

Answer multi-line telephone system, determine caller’s needs and route to the appropriate department.Schedule AppointmentsAssist various departments with special projects as needed

Sales Lead

• Aug 2017 - Jul 2018

● Supervised and led a team of 5-6 part-time employees. ● Created daily sales goals for team, monitored employee productivity and advised staff on how to attract and retain more clients ● Create objectives through tracking KPI's such as foot traffic, conversion, retention, average units per transaction and average dollar per transaction ● Consistent execution of customer retention and loyalty by pitching loyalty reward programs and opening our brand credit card. ● Supervised and led a team of 5-6 part-time employees. ● Created daily sales goals for team, monitored employee productivity and advised staff on how to attract and retain more clients ● Create objectives through tracking KPI's such as foot traffic, conversion, retention, average units per transaction and average dollar per transaction ● Consistent execution of customer retention and loyalty by pitching loyalty reward programs and opening our brand credit card.