Experience

Ubeya

• Israel
• Software Development
• 1 - 100 Employee

• Product Manager

  • Jan 2023 - Present

• Customer Success Manager

  • Aug 2022 - Jan 2023



Ganei Tikva Municipality

• Israel
• Government Administration
• 1 - 100 Employee

• Project manager - community relations and communications

  • Dec 2019 - Present

  Achievements: - Establishing a new department, City’s first spokesman - An increase of 90% in annual customer satisfaction - Reduce of 15% in Expenses By utilizing resources efficiently • Reporting directly to Mayor, Leading a team of ten, in charge of new hires. • Focusing on defining KPIs and priorities, budget management (5M ILS), and across department collaboration. Structuring procurement frameworks and handling partnership negotiations. • Establishing a scalable model of a startup partnership program, increasing the effectiveness of municipality services - led to numerous partnerships, raising public participation and trust, community cohesion, and government transparency. • Developing and managing city communications (City's Spokesman), marketing, and core organization processes. • Designing and implementing urban CRM system, later implemented in more than 20 municipalities. • Leading organization wide customer service improvement - System implementation, SLA Show less



with

• United States
• Photography

• Business Development Representative

  • Jan 2021 - Apr 2022

  Achievements: - Hundreds of new leads collected leading to 90% market share growth - New contracts signed generating 500K ILS annual income • Preparing marketing team for major events, Creating and a large pipeline of leads - resulted in 15 sales opportunities and 10 closings. • Business strategy and product roadmap development, including introduction of new markets. • Analyzing and translating partner needs into actionable and practical tasks for marketing and product teams. Show less



עיריית נתיבות | Netivot Local Government

• Israel
• Government Administration
• 1 - 100 Employee

• Strategic project manager - City Engineer department

  • Oct 2017 - Dec 2019

  Deputy director of Netivot "Roof Agreement" with the Israeli government, incharge of building public sector buildings (4.7B NIS)Creating project plans and oversight of plan timelines in collaboration with Israeli government offices.Directing and recruiting key project members including project engineers, partners or subcontractors.Optimizing and coordinating interaction between internal, partner and customer resources toward the completion of key services projects and programs.Initiator and Manager of "Smart Planning Program" - Smart urban planning in collaboration with Geocartography Israel.Managing city's Re-branding campaign in key Israeli media.Initiating and Managing installation of city-wide Photovoltaic Cells creating Sustainable energy to generate a social change in the Elder neighbourhoods. Show less

• Deputy City Engineer

  • Oct 2016 - Oct 2017

  - Implementation of geographical data systems to optimize decision management and follow up.- Initiation of urban renewal program in the developing neighbourhoods.- Manager of consulting team, preparing a request for the Border Change Committee submitted to the Ministry Of Interior Affairs.- Initiator and Manager of the foundation of "Baba Sali" Visitors center



Eltel Technologistics LTD.

• Israel
• Defense and Space Manufacturing
• 1 - 100 Employee

• Infantry Training Instructor

  • Dec 2014 - Oct 2016

  Eltel Technologistics Ltd. specializes in adapting technological and logistical solutions for the defense and public sectors by means of: support services for technological and mission specific equipment, training and implementation, project management, maintenance services and operation. These solutions are provided in an array of diverse business models according to the needs of the client. My job included: - Setting platoon operation goals, training platoon commanders, setting training KPI's Show less



Atidim

• Israel
• Civic and Social Organizations
• 1 - 100 Employee

• Cadet | Cadets for the local government honors program

  • Oct 2013 - Sep 2016

  Local Government Honors program The Cadets for for the local government Program at Ben-Gurion University of the Negev trains a cadre of dynamic new municipal leaders for Israel’s periphery. During the program students participate in a tailored academic course on public policy and local government. They also engage in empowerment training workshops that focus on leadership, social responsibility, personal and collective identity, and networking. Local Government Honors program The Cadets for for the local government Program at Ben-Gurion University of the Negev trains a cadre of dynamic new municipal leaders for Israel’s periphery. During the program students participate in a tailored academic course on public policy and local government. They also engage in empowerment training workshops that focus on leadership, social responsibility, personal and collective identity, and networking.



Israel Defense Forces

• Israel
• Armed Forces
• 700 & Above Employee

• Army Officer

  • Mar 2008 - Jul 2012

  Served as an officer in the Artillery Corps, reached rank of lieutenant. - Instructor for reserve duty company commanders. - Deputy company commander in the Artillery Corps commander course. - Operations officer of an active brigade. In charge of operational reports and contacts with brigade commanders. - Boot camp platoon commander. Commanding 45 soldiers and a staff of 4 commanders. Served as an officer in the Artillery Corps, reached rank of lieutenant. - Instructor for reserve duty company commanders. - Deputy company commander in the Artillery Corps commander course. - Operations officer of an active brigade. In charge of operational reports and contacts with brigade commanders. - Boot camp platoon commander. Commanding 45 soldiers and a staff of 4 commanders.