Experience

EMILAMERICA, INC
• United States
• Wholesale
• 1 - 100 Employee
• Accountant

  • Jul 2023 - Present


HomeWork Solutions Inc.

• United States
• Accounting
• 1 - 100 Employee

• Tax Specialist

  • Oct 2022 - Mar 2023

  •Tax preparation and filing •Tax notice research and resolution •Client's state tax account closure •Interact with State & Federal tax authorities on behalf of clients to file taxes and resolve tax notices •Process fund collections and refunds •Process ACH transaction/EFT (electronic funds transfer) •Interact with clients to answer questions about employment laws and filing requirements •Helping clients navigate the complexities of household payroll taxes and provide excellent customer service. •Tax Table and Unemployment Tax rate maintenance •Quickbooks analysis/Checking •Annual Reconciliation (client tax account) •Process year-end reports, including W-2, W-2c, and manual checks. •Execute clients’ tax account closeouts. •Interacting with tax authorities on the client's behalf to resolve outstanding issues •Educating clients and prospective clients about household employment tax issues. •ZenDesk software experience •Tax research software BNA experience •Maintain client's confidentiality Show less



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Merchandise Associate; Cashier

  • Aug 2019 - Nov 2022

  • Providing an excellent customer experience by engaging and interacting with all customers. • Maintaining a clean and tidy retail space while also adhering to the principles and philosophy of providing excellent customer service is essential. • Count cash, wrap it safely, and ensure that it is deposited into the account at the end of each shift. • Processing transactions, collecting checks, depositing cash, and keeping track of incoming and outgoing cash as a cash officer. • Received store recognition for “Customer Interaction” in 2020 & 2021. • Maintain consistent communication with clients by providing answers to their inquiries and satisfying any information requests they may have. • Provide correct change to customers after ringing in their goods and accepting their returns, as per established protocols. • Consistently uphold the store's merchandising philosophy, including the use of established procedures and standards, and promote credit and loyalty programs during contact with customers. • Achieved consistently high levels of customer satisfaction by effectively resolving a wide variety of client complaints and problems. • Encourage and participate in the achievement of goals and programs designed to reduce shrinkage in the shop. • Responsible for processing and preparing products for the sales floor per established company procedures and quality requirements. Show less



BIT-Bangladesh International Tutorial

• Bangladesh
• Education
• 1 - 100 Employee

• Teacher Assistant

  • Mar 2012 - Oct 2013

  Mostly provides support to the lead teacher; including -Getting the classroom ready for lessons -Listening to children read, reading to them or telling them stories -Helping children who need extra support to complete tasks -Helping teachers to plan learning activities and complete records -Supporting teachers in managing class behaviour -Supervising group activities -Helping with planning & organizing events -Taking part in training -Carrying out administrative tasks -Involved in school events organization, and attending meetings. Show less



BAT

• Tobacco Manufacturing
• 100 - 200 Employee

• Corporate Affairs Intern

  • Oct 2011 - Feb 2012

  •Helping the team members to organize the "South Asia Area Unity Cup," as well as handling the procurement, logistics, and event coordination from the planning stage until it's completion. •Managed a CSR initiative called "Safe Drinking Water Project- Probaho" and wrote an analysis of the Bangladesh cigarette market. • Data capturing and Documentation. • Working closely with different team members/managers to learn more about the company. • Performing various research at a supervisor’s request. • Screening applicants resume for the hiring managers •. Assist supervisor identify qualified candidates Show less