Experience

Mainway Handling Systems

• Canada
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Account Manager

  • Nov 2021 - Present

• Designer and Estimator

  • Mar 2017 - Nov 2021

  I assist our customers during the proposal phase by designing conveyor layouts and preparing well-organized estimates. I maintain a strong relationship with all the stakeholders (customers, subcontractors and OEMs), maintain up-to-date knowledge on labor and material and recognize project-specific risk to produce the most accurate estimates for our customers.I provide direct technical support to our account managers in identifying design improvement, streamlining the workflow and increasing operational productivity while suggesting conveyor solutions for our customers. I assist our project management team with engineering layout drawings and component design periodically.I have designed conveyor layouts and estimated project costing for 50+ customers. Some of the mentionable names are Exotec Systems, Decathlon, Think Logistics, RDL, The Book Depot, Jon Vince foods, etc. I have conducted complete project estimates for small to large-sized projects valuing up to 5 million dollars (for a single project). Show less

• Inside Sales Specialist

  • Mar 2016 - Feb 2017

  I processed orders for conveyor spare parts and components. I prepared parts quotations based on customers' needs and followed up with the quotations. I oversaw processing all the parts orders starting from issuing purchase orders to finalizing packing slips. I looked after the parts inventory and restocked items as planned. I built a strong relationship with OEMs and Vendors to ensure timely delivery of quotes and orders to our customers. I provided time to time technical support to our outside sales team, and I have looked after smaller-sized conveyor projects to assist the project management team. I have created the standard template for processing parts orders for this company which is still being used to date. Show less



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Consumer Inside Sales

  • Apr 2012 - Feb 2016

  I provided customized solutions to consumers' needs towards multiple product portfolios. I met my goals consistently while providing best-in-class customer service and product support. I managed escalated concerns and conflicts generated by the consumer accounts while exceeding personal performance goals. I coached my peers and teammates to help achieve their personal goals and team goals. I have won the top performer award for Q3, 2013 and Q2, 2015 for the consumer inside sales division. Show less



Ryerson University

• Canada
• Higher Education
• 700 & Above Employee

• Graduate Research And Teaching Assistant

  • Sep 2008 - Oct 2011

  I Investigated the effect of laser welding on the mechanical properties of dual-phase steels based on a set of tests done by optical microscope, SEM, XRD, microhardness tester, servo-hydraulic testing system and furnace. In addition, I also conducted lab sessions for undergraduate students for several materials engineering courses and engineering drawing courses. I have summarized my technical findings from my research work in peer-reviewed journals and conference publications which can be found below, https://scholar.google.com/citations?hl=en&user=oGf4AN8AAAAJ Show less