Experience

Urban League of Greater Cleveland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Representative

  • Jun 2013 - Present

  Assist coordinator of Solid Opportunities of Advancement and Retention (S.O.A.R) program Assist coordinator of Solid Opportunities of Advancement and Retention (S.O.A.R) program



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• customer

  • 2011 - 2013



Indiana Wesleyan University

• United States
• Higher Education
• 700 & Above Employee

• student

  • 2009 - 2013



Nordstroms Rack

• Lyndhurst, Ohio

• Accessories Specialist

  • Nov 2011 - Jan 2012

  • High level customer service • Developed creative plans to increase store sales and decrease loss • Monitor sales floor • High level customer service • Developed creative plans to increase store sales and decrease loss • Monitor sales floor



Cuyahoga Metropolitan Housing Authority

• Cleveland, Ohio

• Inspections Scheduler (Temporary)

  • Jul 2011 - Aug 2011

  • Schedule annual, initial, and special housing inspections • Quality control inspections • Customer service • Data entry • Explain Housing Choice Voucher Program rules to customer • Computer skills and knowledge of basic office computer software • Schedule annual, initial, and special housing inspections • Quality control inspections • Customer service • Data entry • Explain Housing Choice Voucher Program rules to customer • Computer skills and knowledge of basic office computer software



Ashley Stewart, Inc.

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• Co Sales Manager

  • Sep 2005 - Apr 2010

  • Developed creative plans to increase store sales and decrease shrink • Provided training and development for associates • Served as a leader and coach to a team of five • Ensured store presentations were consistent with company standards • Managed store expenses and payroll to best address the needs of the operation • Maintained communication via conference calls with Regional management team to stay • abreast of company initiatives • Offered consultative sales services on the sales floor during retail hours • Partnered with the Regional management team to recruit, develop, and motivate a high • performing team • Traveled to various retail locations to ensure each store was effectively merchandised and • presented according to the standards measured by the organization’s mandates