Naga Roopa Pullela

Human Resources Office at Genesis Biotechnology Group
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Contact Information
us****@****om
(386) 825-5501
Location
Belle Mead, New Jersey, United States, JE

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Experience

    • United States
    • Biotechnology Research
    • 100 - 200 Employee
    • Human Resources Office
      • Sep 2023 - Present

      New Jersey, United States

    • United States
    • International Affairs
    • 700 & Above Employee
    • Human Resources Management
      • Oct 2022 - Jun 2023

      Hyderabad, Telangana, India Performed a wide variety of administrative and management support duties in the HR office at U.S. Consulate General Hyderabad: • Recruitment: Identified resource shortages, worked on budget approvals, created position descriptions, posted vacancies in various portals, shortlisted qualifying resources, scheduled interviews, involved in interview panels, enabled security & medical clearness and generated offer letter. • Onboarding: Conducted orientation sessions, enabled payrolls… Show more Performed a wide variety of administrative and management support duties in the HR office at U.S. Consulate General Hyderabad: • Recruitment: Identified resource shortages, worked on budget approvals, created position descriptions, posted vacancies in various portals, shortlisted qualifying resources, scheduled interviews, involved in interview panels, enabled security & medical clearness and generated offer letter. • Onboarding: Conducted orientation sessions, enabled payrolls, completed joining formalities, provided insights into operating models and team structures, enabled medical coverages. • Offboarding: Conducted exit Interview, coordinated with their manager to finalize their last working day, enabled full and final payments, validated compliance and clearances from all relevant departments, generated resignation letters and experience certificates. • Claims Management: Trained resources on medical coverage and procedures, reviewed year on year contract terms and conditions, coordinated with insurance provider incase of any discrepancies. • Promotions and Compensation Management: Initiated and governed work development plans, managed disputes, initiated promotions & demotions and managed compensation letter rollouts. • Timesheet Management: Reviewed and approved timesheets and validated with managers incase of any discrepancies. • Leaves Management: Managed leave hours for all the employees and guided them where needed on policies and provisions, provided leave approvals and managed disputes and initiated paid or unpaid leaves where necessary. • Records keeping and data administration: Managed employee electronic and manual files or records adhering to compliance parameters and retried old files as per standard operating procedures. • Awards workflow Management: Encouraged managers to initiate awards to drive motivation, validated the qualification criteria and processed the requests through right workflows and organized award ceremony days. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Management Office - Business Excellence Analyst
      • Nov 2009 - Jun 2015

      Hyderabad, Telangana, India • Member of Operations Excellence Team • Reviewed “Statement of Work(s)” and provide recommendations for sign-off • Established operating models and enabled delivery • Recruited the talent and supported onboarding activities • Governed Standard Service Level and Key Performance Indicators • Analyzed the patterns and provide recommendations for Continual Service Improvement • Provided Work Force Planning projections for next quarter(s) • Performed revenue reconciliation and… Show more • Member of Operations Excellence Team • Reviewed “Statement of Work(s)” and provide recommendations for sign-off • Established operating models and enabled delivery • Recruited the talent and supported onboarding activities • Governed Standard Service Level and Key Performance Indicators • Analyzed the patterns and provide recommendations for Continual Service Improvement • Provided Work Force Planning projections for next quarter(s) • Performed revenue reconciliation and analyzed the Quarter-on-Quarter growth parameters • Understood the Training needs and enabled cross-skilling and up-skilling programs Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Revenue Cycle Management - Analyst
      • Sep 2007 - Dec 2008

      San Jose, California, United States • Deputed to Santa Clara Valley Medical Centre, San Jose, California. • Acquired knowledge on Medi-Cal specialty programs like CHDP, FQHC, FPACT, BCEDP, BCCTP. • Lead project(s) dealing with clearing high volumes of Medi-Cal files parked in denial statuses. • Published daily reports on high dollar accounts greater than 360 days due for accounts receivable. • Finalized the recruitment requirements, supported the hiring being a panel member and onboarded the associates into… Show more • Deputed to Santa Clara Valley Medical Centre, San Jose, California. • Acquired knowledge on Medi-Cal specialty programs like CHDP, FQHC, FPACT, BCEDP, BCCTP. • Lead project(s) dealing with clearing high volumes of Medi-Cal files parked in denial statuses. • Published daily reports on high dollar accounts greater than 360 days due for accounts receivable. • Finalized the recruitment requirements, supported the hiring being a panel member and onboarded the associates into client projects. • Collaborated with Coding, Charge Capture, Billing, Cash Posting and Authorization departments for process standardization. • Organized meetings with the public business service managers and update them with the process flow and project statuses. • Collaborated with Operations Teams, Business Analysts and IT Teams in streamlining the functions of the project. • Re-engineered processes and achieved standardization by creating SOP's for all the Medi-Cal speciality programs.

    • Revenue Cycle Management - Associate
      • May 2005 - Aug 2007

      Hyderabad, Telangana, India • Trained on HIPPA (Health Insurance Portability and Accountability Act) guidelines and regulations laid by USA Federal Law. • Obtained Subject Matter Expertise in Government Payers, Auto, Managed Care, Blue Cross and Commercial Payers insurances. • Reviewed, resolved and authorized the pending claims. • Supported Audit teams with artefacts. • Automated claim resolution as and when a pattern was observed in denials. • Provided training to new joiners and mentor. • Shared… Show more • Trained on HIPPA (Health Insurance Portability and Accountability Act) guidelines and regulations laid by USA Federal Law. • Obtained Subject Matter Expertise in Government Payers, Auto, Managed Care, Blue Cross and Commercial Payers insurances. • Reviewed, resolved and authorized the pending claims. • Supported Audit teams with artefacts. • Automated claim resolution as and when a pattern was observed in denials. • Provided training to new joiners and mentor. • Shared trends, analysis with the denial management team and designed new procedures. • Engaged with Operational and Tactical leadership teams for governance and reporting.

Education

  • Osmania University
    Bachelor’s Degree in Mathematics, Physics, Electronics, and Computer Science
    2002 - 2005

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