Experience

MSRcosmos LLC

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• US IT Recruiter

  • Oct 2020 - Present



MarvelousTek

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• US IT Recruiter

  • Jan 2020 - Oct 2020



SS Solutions Inc

• Illinois, United States

• US IT Recruiter

  • Jan 2019 - Dec 2019



Vintech Solutions, Inc

• United States
• Software Development
• 1 - 100 Employee

• US IT Recruiter

  • Mar 2017 - Dec 2018



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support Associate

  • Oct 2015 - Apr 2016

  Maintain the Communication with customer and solve the customers issue. Raise the complaints and follow up the same to make sure it gets a proper resolution. Maintain Quality score to help the organization to reach the client's Target. Maintain TNPS (Touch point net promoter scores) by getting good survey results from customers. Handling the team in the absence of Team lead. Attend the daily and weekly tests about changes in the process.. Maintain the Communication with customer and solve the customers issue. Raise the complaints and follow up the same to make sure it gets a proper resolution. Maintain Quality score to help the organization to reach the client's Target. Maintain TNPS (Touch point net promoter scores) by getting good survey results from customers. Handling the team in the absence of Team lead. Attend the daily and weekly tests about changes in the process..