Business Development Manager

Business Development Manager

• Dec 2018 - Present

In this role, I contribute to the development of a start-up venture (The Mill House Clinic). I lead and manage the operations of the clinic. I develop and foster existing client relationships and identify client needs. I coordinate marketing and business development activities for the clinic; including presentation delivery at marketing events and University open days. Additionally, I conduct other activities that support the operations, business growth and development of the clinic. In this role, I contribute to the development of a start-up venture (The Mill House Clinic). I lead and manage the operations of the clinic. I develop and foster existing client relationships and identify client needs. I coordinate marketing and business development activities for the clinic; including presentation delivery at marketing events and University open days. Additionally, I conduct other activities that support the operations, business growth and development of the clinic.

Director

• Aug 2015 - Present

My main responsibility in this role is to lead and manage business operations to continuously deliver the highest standards of service in alignment with the company’s mission statement. I employ strategic methods to ensure financial targets and other objectives are achieved. I evaluate work processes to develop and implement best practices to improve productivity and increase revenue. I also develop employee and team capabilities through organising appropriate training, providing motivation and maintaining a healthy work environment. Additionally, I monitor strict compliance to safety regulations and verify and approve equipment requirements. Show less

Employment Specialist

• Feb 2014 - Dec 2018

In this role, I equipped clients with disabilities and mental illness with appropriate skills and strengths to empower them to achieve short and long term personal and professional goals. I planned and organised service delivery across diverse locations, ensuring excellent management of complex stakeholder relationships. I prepared and submitted reports to the Department of Human Services regarding compliance. Furthermore, I delivered methodical and thorough pre-employment training tailored to the specific needs of individuals and groups. I advanced clients utilising the connect program while providing motivational training and career counselling. Aside from these, I organised and conducted marketing activities to enable clients to obtain sustainable and meaningful employment. I also contributed to organisational strategic planning. Show less

Job Coach

• Oct 2010 - Oct 2013

My main function in this role was to ensure the professional growth of clients by delivering innovative and functional learning and community services. I contributed actively and extensively to the team’s production of stream services to consistently attempt to achieve and maintain a 5-star rating. In line with this, I conducted initial reviews, skills assessment, contact regime, stream service review and participation reporting. I also provided post placement support services and verification. Apart from these, I organised 13 and 26 weeks’ outcome reports to support the accurate analysis of organisational services. Show less

Co-Founder & Senior Consultant

• Jan 2008 - Jul 2009

I leveraged my marketing expertise secured through experience with major corporations to establish a small business. In this enterprise, I provided consultation services to enhance professional relations within the workplace, focusing on educating employees regarding the value and diverse functions of cultural differences. I oversaw all aspects of my start-up business through formulating strategic business plans for services, including overall goals, financing plans and target deadlines. In addition, I produced innovative marketing plans and methods, including sales forecasting and budgeting, created advertising campaigns and liaised extensively with diverse clients. Show less

ESOL Instructor (Casual)

• Jan 2008 - Jul 2009

My work as an ESOL Instructor allowed me to demonstrate creativity in developing lessons and activities specifically designed to engage and motivate diverse multicultural groups of students. I delivered effective ESOL (English for Speakers of Other Languages) discussions to a class of 15-20 students. I organised lesson plans and generated programs of practical instruction for each class. Moreover, I completed and recorded assessments and evaluations of student progress and performance. I also participated in trainings and meetings while maintaining cooperative work relationships. Show less

Program Advisor

• Apr 2007 - Apr 2008

My work during this employment involved collecting information to effectively develop business requirements. I was able to successfully train 80 clients. I also developed reviews and financials within three months, and received positive acknowledgement. Additionally, I functioned as the lead developer of a program reporting tool and I designed a functional marketing plan that contributed to expanding the client base. My work during this employment involved collecting information to effectively develop business requirements. I was able to successfully train 80 clients. I also developed reviews and financials within three months, and received positive acknowledgement. Additionally, I functioned as the lead developer of a program reporting tool and I designed a functional marketing plan that contributed to expanding the client base.

Case Manager/Compliance Officer

• Feb 2004 - Apr 2007

My functions in this position entailed providing valuable assistance to the Executive Director regarding special projects and taking charge of coordinating resolutions to problems. I prepared and submitted proposals for Case Reconsideration and supported clients in mobilising their internal capacities and resources to ensure the successful achievement of specified standards. I also assembled and organised records and accomplished periodic reports while reviewing and verifying that all documents complied with the funder’s specifications. Show less