Experience

ACETEK Health & Aged Care

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Remote Support Engineer

  • May 2021 - Present

  - Remotely diagnose and resolve reported issues with on site systems. These systems include Nursecall, Access control, CCTV, intercoms, Dect phones and pagers.- Remotely assist clients with software usage for nursecall, access control and/or CCTV.- Remotely assist on site technicians in diagnosing and resolving issues.- Answer client questions regarding their on site systems.- Diagnose and repair nursecall equipment.- Pre-program equipment for site installation. - Attend sites to service equipment as needed. Show less

• Service Technician

  • Sep 2010 - Present

  Servicing, commissioning, quality assurance and preventative maintenance of electronic systems in New South Wales to over 300+ sites.These systems include:- Nursecall- Security, Access Control, CCTV (IP & analogue)- Telecommunication, PABX, VoIP and DECT



Sims Lifecycle Services

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Technician

  • Dec 2009 - Mar 2010

  - Testing computers to determine functionality - Repairing faults found during testing - Organising and processing repaired computers - Supervising employees - Logging inventory using Lotus Notes Implemented a different process method that improved the quantity of computers that were data wiped by 40% - Testing computers to determine functionality - Repairing faults found during testing - Organising and processing repaired computers - Supervising employees - Logging inventory using Lotus Notes Implemented a different process method that improved the quantity of computers that were data wiped by 40%



Apex Automation and Robotics

• Intern

  • May 2008 - Aug 2008

  - Assisted in Mechanical design and alterations of several machines - Used AutoCAD to create, detail and modify drawing of machines and components - Supervised and assisted in assembly of machines - Organised and cleaned workshop - Tested and troubleshoot equipment - Performed Market research to determine what components and which supplier were suitable for the company - Assisted in Mechanical design and alterations of several machines - Used AutoCAD to create, detail and modify drawing of machines and components - Supervised and assisted in assembly of machines - Organised and cleaned workshop - Tested and troubleshoot equipment - Performed Market research to determine what components and which supplier were suitable for the company