Experience

Contemi Solutions

• Singapore
• IT Services and IT Consulting
• 100 - 200 Employee

• Test Analyst

  • Mar 2021 - Jul 2022



Contemi Solutions

• Singapore
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Jul 2019 - Nov 2020

  Leicester, United Kingdom Acquisition of Wealth Intelligence (WIN) by Contemi Group. As a Business Analyst my responsibilities include: • Designing new aspects of computer software by analysing business requirements. • Work with the Development Team, Support Team and Clients, to ensure those requirements are met. • Software testing at different stages of the product life cycle, as well as creating test plans to ensure all areas of the software are covered during testing. • Using JIRA software to plan… Show more Acquisition of Wealth Intelligence (WIN) by Contemi Group. As a Business Analyst my responsibilities include: • Designing new aspects of computer software by analysing business requirements. • Work with the Development Team, Support Team and Clients, to ensure those requirements are met. • Software testing at different stages of the product life cycle, as well as creating test plans to ensure all areas of the software are covered during testing. • Using JIRA software to plan and track the progress of our software. • Using a combination of agile software development methods with an emphasis on Kanban. • Visiting client sites to provide support and/or discuss requirements. Show less



Dion Global Solutions Ltd

• India
• Information Technology & Services
• 100 - 200 Employee

• Business Analyst

  • Aug 2012 - Jul 2019

  I am responsible for analysing client requirements and translating them into how the product can fulfil them. Requirements analysis with more involved hands on approach, communication and regular face to face discussions with clients. Interacting with the client on a regular basis to gather feed back on proposed and existing functionality. Understanding the end user business and making recommendations for improving their processes and efficiencies. Using Agile methodology to work… Show more I am responsible for analysing client requirements and translating them into how the product can fulfil them. Requirements analysis with more involved hands on approach, communication and regular face to face discussions with clients. Interacting with the client on a regular basis to gather feed back on proposed and existing functionality. Understanding the end user business and making recommendations for improving their processes and efficiencies. Using Agile methodology to work closely with Development team to deliver quality functionality. Working closely with the Implementation and Support teams within the company when delivering software to the client. Also go to client sites to provide support when the client goes Live.

• Software Tester

  • Nov 2011 - Aug 2012

  Testing new and existing functionality. Creating and maintaining test documentation. Creating logs for software bugs found and then testing them once they have been fixed. Working with the Development team to understand software. Provide handovers of the software and support on using the system. I foresee that the system meets the requirements of our clients and make sure that it is stable enough to be released to clients to fulfil their business needs.



Sytner Group

• United Kingdom
• Retail Motor Vehicles
• 700 & Above Employee

• First Line Support

  • May 2011 - Nov 2011

  I received calls from Sytner branches situated all over the UK relating to ICT queries and issues that they experienced. I used an in-house call logging system to record the issues, which would either be picked up by me if they were easily resolved over the phone or by development if they required further investigation.



PRESIDENT KENNEDY SCHOOL

• United Kingdom
• Higher Education
• 1 - 100 Employee

• ICT Support Technician

  • Jul 2009 - Jul 2010

  Coventry, United Kingdom Working here for over a year was part of my placement year for my degree. As it was a school, I learned how to communicate formally and informally with individuals at different age ranges. I worked with staff as much as I worked with pupils aged between 12 and 19 to help them develop their knowledge and use of ICT in everyday life. I did a lot of software development, such as creating databases, which has had a huge impact on the school to carry out processes more efficiently. I also provided… Show more Working here for over a year was part of my placement year for my degree. As it was a school, I learned how to communicate formally and informally with individuals at different age ranges. I worked with staff as much as I worked with pupils aged between 12 and 19 to help them develop their knowledge and use of ICT in everyday life. I did a lot of software development, such as creating databases, which has had a huge impact on the school to carry out processes more efficiently. I also provided IT Support, where I also played the role of a Service Desk Analyst, to all throughout the school and would solve these problems as quickly as possible. Show less



Capital Finance Group LLC

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Telesales Agent

  • Apr 2006 - Sep 2008

  Leicester, United Kingdom - I called people that had previously applied for a loan/re-mortgage to ask them if they were still interested and get them a quote for what they would be eligible for.



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Oct 2005 - Jan 2006

  Leicester, United Kingdom I worked here temporarily over the Christmas period in store, assisting in fitting rooms, clearing the shop floor and re-stocking.