Nadya Kafkova

Customer Service Specialist at Elysia Park
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Contact Information
Location
Paphos, Cyprus, CY

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jan 2023 - Present
    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Web Content Writer
      • Jan 2020 - Present

    • Content Writer
      • Mar 2018 - Feb 2020

    • Front Desk Receptionist
      • Apr 2018 - Jan 2020
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Content Writer
      • Feb 2017 - Jan 2018
    • Hospitality animation
      • Nov 2013 - Jan 2017
    • Host/Entertainer
      • May 2009 - Oct 2012

      The core responsibilities of this role include interaction with the guests ensuring their pleasant and comfortable experience, solving complains issues, providing useful information about the region, facilitating group activities. In addition to these responsibilities I have also been engaged with creating and performing different sports activities (such as aerobic and yoga sessions) and evening entertainment programme. The core responsibilities of this role include interaction with the guests ensuring their pleasant and comfortable experience, solving complains issues, providing useful information about the region, facilitating group activities. In addition to these responsibilities I have also been engaged with creating and performing different sports activities (such as aerobic and yoga sessions) and evening entertainment programme.

    • Broadcast Media Production and Distribution
    • Editor
      • Jan 2008 - Jan 2009

      Part of multi international call-tv production company with responsibilities to create and organise live TV games. As an editor I was leading team of technicians and hosts with duties to assure appropriate environment for a successful implementation of their duties. I was engaged also with developing strategies for the game-shows using different psychological methods and techniques. Part of multi international call-tv production company with responsibilities to create and organise live TV games. As an editor I was leading team of technicians and hosts with duties to assure appropriate environment for a successful implementation of their duties. I was engaged also with developing strategies for the game-shows using different psychological methods and techniques.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Editor
      • Apr 2005 - May 2007

      Part of publishing company with main market share in the field of IT technologies oriented print media. I was responsible for providing daily up-to-date information for the website of the company and also to develop articles and interviews for the weekly newspaper. Part of publishing company with main market share in the field of IT technologies oriented print media. I was responsible for providing daily up-to-date information for the website of the company and also to develop articles and interviews for the weekly newspaper.

Education

  • University of Sofia “St.Kliment Ohridski
  • Sofia University St. Kliment Ohridski
    Bachelor's degree, Journalism
    1998 - 2003

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