Nadja Bruun
Guide & Tour Manager at Arctic Adventure ApS- Claim this Profile
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Danish Native or bilingual proficiency
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English Full professional proficiency
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Spanish Professional working proficiency
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French Elementary proficiency
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Arabic Elementary proficiency
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Scandinavian languages: Swedish and Norwegian Professional working proficiency
Topline Score
Bio
Experience
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Arctic Adventure ApS
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Denmark
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Travel Arrangements
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1 - 100 Employee
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Guide & Tour Manager
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Nov 2022 - Present
Recruiting, hiring and managing our guides, incl. training. Constantly developing in order to ensure the highest quality of service. Coordinating tours for our groups and cruises. Recruiting, hiring and managing our guides, incl. training. Constantly developing in order to ensure the highest quality of service. Coordinating tours for our groups and cruises.
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AFS Interkultur Danmark
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Denmark
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Non-profit Organizations
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1 - 100 Employee
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18+ Committee volunteer
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Feb 2016 - Present
- Organising, planning and coordinating cultural exchange events (4 yearly) - Communication with, and management of volunteers, as well as motivation - Developing material and strategies, and planning content of weekly meetings - Leading and facilitating workshops during orientation events and office meetings - Qualified Global Competence Certificate (GCC) Program facilitator, since 2019 EFIL EPOT member (European Federation for Intercultural Learning - European Pool of Trainers), 2018-2020. "The primary function of the EFIL European Pool of Trainers (EPOT) is to constitute a group of more experienced trainers from within EFIL membership, where trainers for European events can be recruited." Participated in EFIL's PEACE CAMP as support team member, 2019. Participated in "DUF og ÅUFs mini-uddannelse i ledelse", 2018 ICL Committee school workshop team, 2018-2019 Show less
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Moment A/S
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Denmark
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Staffing and Recruiting
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300 - 400 Employee
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HR & Recruitment Consultant
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Sep 2021 - Sep 2022
Moment er et af landets førende vikar- og rekrutteringsbureauer. Vi er specialister i at tiltrække de helt rigtige kandidater, som virksomhederne efterspørger og har gjort det siden 1997. Uanset om det gælder studie- og deltidsjob, vikariater, interim-ansættelser eller rekruttering til et fast karrierejob kan Moment varetage opgaven, hvad enten vi skal finde mange kandidater på kort tid eller få efterspurgte profiler. (På barsel fra januar 2022). Moment er et af landets førende vikar- og rekrutteringsbureauer. Vi er specialister i at tiltrække de helt rigtige kandidater, som virksomhederne efterspørger og har gjort det siden 1997. Uanset om det gælder studie- og deltidsjob, vikariater, interim-ansættelser eller rekruttering til et fast karrierejob kan Moment varetage opgaven, hvad enten vi skal finde mange kandidater på kort tid eller få efterspurgte profiler. (På barsel fra januar 2022).
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Zleep Hotels
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Denmark
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Travel Arrangements
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100 - 200 Employee
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Host (receptionist)
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Sep 2020 - Jun 2021
Receptionist/Host Receptionist/Host
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Arctic Adventure ApS
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Denmark
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Travel Arrangements
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1 - 100 Employee
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Guide Manager
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Jan 2021 - May 2021
Recruiting, hiring and managing seasonal guides and coordinators going to our destinations in Greenland. Unfortunately ended due to Covid-19. Recruiting, hiring and managing seasonal guides and coordinators going to our destinations in Greenland. Unfortunately ended due to Covid-19.
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Arctic Adventure ApS
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Denmark
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Travel Arrangements
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1 - 100 Employee
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Guide Manager
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Jan 2020 - Jun 2020
Recruiting, hiring and managing seasonal guides and coordinators going to our destinations in Greenland. Unfortunately ended due to Covid-19. Recruiting, hiring and managing seasonal guides and coordinators going to our destinations in Greenland. Unfortunately ended due to Covid-19.
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Arctic Adventure ApS
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Denmark
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Travel Arrangements
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1 - 100 Employee
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Destination and Guide Coordinator
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May 2019 - Sep 2019
Summer season employee managing our destination by coordinating tours and guide schedules, as well as handling customer complaints and supplier relations. Summer season employee managing our destination by coordinating tours and guide schedules, as well as handling customer complaints and supplier relations.
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AFS Intercultural Programs
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United States
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Non-profit Organizations
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700 & Above Employee
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EVS Volunteer Project Seminar: Content Developer and Workshop Facilitator (100 hours)
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Feb 2019 - Apr 2019
Workshop design and development, and workshop facilitator (100 hours project) Workshop design and development, and workshop facilitator (100 hours project)
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Zleep Hotels
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Denmark
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Travel Arrangements
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100 - 200 Employee
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Central Office Booking Assistant
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Oct 2017 - Mar 2019
- Customer service through phone and email- All-around support to colleagues at the hotels- Group management: creating offers, organising the details according to the needs of the guests, manage finances- Keep statistics, update commissions- Communication and problem solving; verbal and written, internally and externally- Multitasking and prioritising of to-dosAn active member of the Zleep Environment Value Group since 2017. Participant of the DHL Relay Race with Zleep, 2017 and 2018.Involved in the Pre-Opening Team for new Zleep Hotels, 2018-2019Training new employees in Opera PMS. Show less
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Receptionist
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Apr 2015 - May 2018
Guest service, administration of front desk tasks including check-in, check-out, breakfast/restaurant maintenance and daily responsibilitiesUsed skills:- Communication, verbal and written- Multitasking and prioritizing tasks- Organization and planning ahead- Technical/IT skills (Opera PMS, Excel, Microsoft Office)- Interpersonal (intercultural) competences- Problem-solving abilitiesActive member of the internal Zleep Environmental Group
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EF International Language Campuses
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Education Administration Programs
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300 - 400 Employee
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Residence Advisor Intern
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Aug 2016 - Oct 2016
Coordinator of the student residence, Administration and Housing Manager and Activities Coordinator. Coordinator of the student residence, Administration and Housing Manager and Activities Coordinator.
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Mellemfolkeligt Samvirke / ActionAid Denmark
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Denmark
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Civic and Social Organizations
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100 - 200 Employee
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Work Camp Leader/Facilitator
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Jun 2015 - Jun 2015
JUNE 11-24, 2016 - Mellemfolkeligt Samvirke/ActionAid Denmark Work Camp in collaboration with Råd&Dåd: - Group leader and project facilitator for a group of international volunteers - Team leader, team management, project management - Planning and organizing the work camp schedule including work tasks, social activities and recreational trips JUNE 11-24, 2016 - Mellemfolkeligt Samvirke/ActionAid Denmark Work Camp in collaboration with Råd&Dåd: - Group leader and project facilitator for a group of international volunteers - Team leader, team management, project management - Planning and organizing the work camp schedule including work tasks, social activities and recreational trips
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Hawa Guest House and Bedewi Hotel & Hostel
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Amman, Jordan
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Hospitality representative
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Jun 2014 - Sep 2014
Guest service, receptionist tasks and general daily maintenance including breakfast responsibilities Volunteer *Positions actively chosen and motivated by career interest / Volunteering to develop my knowledge about the hospitality and tourism industry. As well as to increase my organization skills and management experience within the field. Guest service, receptionist tasks and general daily maintenance including breakfast responsibilities Volunteer *Positions actively chosen and motivated by career interest / Volunteering to develop my knowledge about the hospitality and tourism industry. As well as to increase my organization skills and management experience within the field.
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SNE & SNÖ og VALLUGA Skirejser A/S
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Denmark
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Leisure, Travel & Tourism
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1 - 100 Employee
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Chalet staff, service guide and blogger
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Dec 2013 - Apr 2014
- Chalet staff including waitress services - Service guide including welcoming airport pick-up service - Initiator and producer of company blog - Chalet staff including waitress services - Service guide including welcoming airport pick-up service - Initiator and producer of company blog
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RumTrips - Desert Tours & Campsite
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Wadi Rum, Jordan
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Guest Services and Multimedia Designer
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Sep 2013 - Nov 2013
Volunteer *Position actively chosen and motivated by career interest Volunteer *Position actively chosen and motivated by career interest
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ALMUEGAARDEN V/ MICHAEL CHRISTENSEN
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Norway
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Food and Beverage Manufacturing
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1 - 100 Employee
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Shop Employee at Bolchekogeriet
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Oct 2011 - Sep 2013
Costumer service, cashier, candy producer, general daily maintenance and administration of the shop and cash register Costumer service, cashier, candy producer, general daily maintenance and administration of the shop and cash register
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Moment A/S
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Denmark
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Staffing and Recruiting
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300 - 400 Employee
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Security Service Assistant
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May 2013 - Jul 2013
Security service assistant with AS Solution for the Ndr. Frihavn cruiseships. Security service assistant with AS Solution for the Ndr. Frihavn cruiseships.
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Moment A/S
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Denmark
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Staffing and Recruiting
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300 - 400 Employee
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Event Employee
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Apr 2007 - Dec 2012
Receptionist, hostess, guest service and security service, at several conferences, congresses and major professional events, including: CIFF, ECTS, IOC09, COP15, EiG, WM World, and Danish EU Presidency 2012
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Copenhagen Airport
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Sep 2006 - May 2007
Security Service Assistant
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Tivoli
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Denmark
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Travel Arrangements
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500 - 600 Employee
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Amusement Attendant
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Oct 2008 - Jan 2011
Guest service, ride administration and safety responsibilities Guest service, ride administration and safety responsibilities
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Education
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Copenhagen Business Academy
Top-up Bachelor's Degree in Innovation and Entrepreneurship -
Copenhagen Business Academy
AP degree in Service, Hospitality and Tourism Management -
Københavns Erhvervsakademi/ KEA
AP Degree in Multimedia Design & Communication -
SUNY Purchase
Exchange Student, New York, 3rd Semester, Fall 2012 -
Scandinavian Design College
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Falkonergaardens Gymnasium
Studentereksamen ("High School")