Experience

ArcLink

• Ireland
• Software Development

• Head of Business Operations

  • Sep 2023 - Present

  Spearheading operational strategy and business development at Arclink, I collaborate closely with our CEO to optimize recruitment operations and internal processes. With a focus on performance tracking and research, I also play a key role in occasional marketing initiatives, all aimed at making Arclink a leader in tech recruitment.

• Research Analyst

  • Mar 2023 - Aug 2023

  As a Research Analyst at Arclink, I delved deep into the nearshore tech recruiting landscape to identify trends, opportunities, and challenges. Collaborating closely with our strategic and operations teams, I provided data-driven insights that informed our recruitment and business strategies.



Empática

• Mexico
• Advertising Services
• 1 - 100 Employee

• Strategy Analyst

  • Apr 2021 - Mar 2022

  I managed client accounts, oversaw the delivery of various deliverables, and ensured on-time delivery of all client postings, resulting in improved client satisfaction and retention. As part of my responsibilities, I collaborated with the CEO on new client development strategies and created digital plans to identify brand voice, future goals, and preferred content types. I acted as a Jr Scrum Master, increasing productivity by over 20% through daily meetings and integrating Agile methodologies. I conducted market research to generate post ideas and topics for clients, and created initial drafts for specific posts and their initial copy. Show less