Experience

Clare Housing

• United States
• Housing Programs
• 1 - 100 Employee

• Desktop Administrator

  • Feb 2021 - Present

  -Assisted in the development and maintenance of standards, department guidelines, documentation, policies and procedures pertaining to PC and client hardware and software configurations -Performed basic network administration of company network as assigned by IT manager -Supported troubleshoot and maintained network devices like but not limited to network printers, wireless network devices, routers, restored network connectivity for email, file servers, desktop workstations and laptops Show less



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2019 - Feb 2021

  • Communicated strong, up-to-date knowledge of various technologies, accessories, pricing plans, contracts, and service features. • Provided fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service, and Store Pickup while providing velocity solutions to customers. • Handled all aspects of the sale including customer contracts and warranties, customer payments, cash, and credit card/check transactions. • Supports overall organization, District/Store Operations as well as service and customer retention goals. • Has a comprehensive understanding of all departments and their goals to enable the creation and support of a team-based, cooperative work environment. Show less