Experience

SUD Restobar

• Lebanon
• Restaurants
• 1 - 100 Employee

• Assistant Branch Manager

  • Jun 2019 - Present

• Supervisor

  • Dec 2018 - May 2019

• Restaurant Team Leader

  • Jul 2016 - Nov 2018

  • Brief and Supervise staff to make sure that they perform their duties with customer satisfaction in mind.• Assign daily work and inform team members of all restaurant activities and operations.• Train new team members to handle food preparation and serving duties.• Support and assist team members in handling guest inquiries, requests and in resolving guest complaints.• Conducted final check of food items prior to serving customers to ensure quality maintenance.• Monitor, observe and assist in evaluating team member performance.• Create status reports of team activities and ensure that these are communicated to senior management.• Monitor inventory and inventory control.• Responsible for financial accounting at the end of each shift.• Undertake opening and closing duties.• Listen and address customers’ complaints and suggestions – Build good customer relationships. Show less



Monte Cassino Boutique Hotel

• Lebanon

• Waitress

  • Nov 2015 - Apr 2016

  • Greet customers, present menus, and explain daily specials to customers. • Answer questions about menu selections and made recommendations when requested. • Take food and beverage orders from customers and relay the orders to the kitchen staff. • Ensure order quality and quantity prior to serving. • Serve meals and side dishes. • Prepare itemized checks and take payments from customers. • Stock service areas with supplies such as silverware and condiments. • Greet customers, present menus, and explain daily specials to customers. • Answer questions about menu selections and made recommendations when requested. • Take food and beverage orders from customers and relay the orders to the kitchen staff. • Ensure order quality and quantity prior to serving. • Serve meals and side dishes. • Prepare itemized checks and take payments from customers. • Stock service areas with supplies such as silverware and condiments.



Eddésands Hotel & Wellness Resort

• Lebanon

• Reservations Agent

  • May 2015 - Aug 2015

  • Process reservations by mail, telephone, booking,… • Handle daily correspondence. Responds to inquires and makes reservations as needed. • Create and maintain reservation records by date of arrival and alphabetical listing. • Prepare letters of confirmation. • Process cancellations and modifications. • Communicate reservation information to the front desk. • Track future room availabilities on the basis of reservations. • Process and monitor advances deposit requirements on reservations. Show less



JW Marriott

• Hospitality
• 700 & Above Employee

• Kitchen Service

  • May 2014 - Sep 2014

  • Take orders from head chefs about regular order preparation and daily specials. • Rotate food items in cold storage and trash any expired items. • Sort, chop and store food items that need to be used for cooking purposes. • Assist the head chef in cooking items from the menu by following standard recipes. • Assure the cleanliness and sanitization of all work areas such as counter tops. • Aesthetically place food items on plates and platters for serving purposes. • Assist in the food preparation for banquet. Show less