Mid-Senior Project Manager & Business Analyst

• Jan 2023 - Present

Project Manager/Business Analyst

• Jan 2022 - Present

Working for Volotea (Spanish Flight Company).Project's topics: memberships program, online sales operation, and CRM campaignsCreation of functional documentation: Market analysis, providing ideas, writing requirements, and building wireframes.Collaboration with the UI and UX team.Implementation Management: provide support to developers, QA, and UAT testing.End-to-end project management: managing resources, budget, and deliverables.A/B testing implementation.Tools: Jira, Confluence, Figma, Microsoft Office, and Braze. Show less

Strategic Partnerships Officer UK

• Oct 2021 - Dec 2021

Responsible for testing a new segment verticle in order to acquire new partners inside of the UK Market. Creation of a quality report with qualitative and quantitative data in order to understand if it was sustainable to implement the specific type of business in the sales pipeline. Responsible for testing a new segment verticle in order to acquire new partners inside of the UK Market. Creation of a quality report with qualitative and quantitative data in order to understand if it was sustainable to implement the specific type of business in the sales pipeline.

Digital Project Manager

• Jul 2019 - Aug 2020

Creation of a messenger platform on the app.-11% of efficiency for the loans.-Increment of insurance leads by 30%Implementation of A/B testing to understand the best content offering for the app's campaigns.Management of Focus Groups and Design Sprints.Creation of KPIs and monitoring of the sales funnel through Google AnalyticsWorkflow: Agile Sprints

Project Manager & Business Analyst

• Oct 2018 - Jun 2019

-Tracking and analyzing market strategies to gauge competitors activities in order to identify key trends and major drivers to leverage the Account Manager performances. -Conducting Focus Groups with internal collaborators to review and improve the customer service pitch. -Reporting results and recommendations via internal communications and presentations to executives.

Business Analyst (Operation)

• Sep 2017 - Sep 2018

Managing the distribution of offers (credit, insurance, etc) among the different communications channels (Internal tools, email, push, etc).Leading a committee in order to prioritize the monthly campaigns according to the annual strategy and current sales results.Mediating between product owners and account managers to create the best sales pitches.

Product Development Intern

• Jul 2016 - Aug 2017

Supporting the product management team in the monitoring and execution of projects related to account maintenance.Developing and compiling of Quality Reports.

Sales Development Intern

• Dec 2015 - Jul 2016

Assisting with loan sales for retired people. Working directly with customers to manage monthly goals.

Marketing Advisor

• Apr 2015 - Dec 2015

Promotion and Sales Member

• Mar 2014 - Dec 2014