Experience

Basic

• Lebanon
• Retail
• 1 - 100 Employee

• Retail Operations Manager

  • Feb 2010 - Present

  - Manage all branches employees and ensure that all locations are properly staffed and all employees are well-trained and satisfied with their jobs; - Handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction; - Communicate with HR for penalty process, and warning reports; - Recruit all positions required for Branch operations. - Maintain, update, and enforce safety and security procedures; - Conduct appraisal and assessment of team members; - Supervise compliance of shop managers with established company policies such as safe-keeping of company finds and properties, personal practices, merchandizing, security and record-keeping procedures; Show less