Experience

Allegra Group
• United Kingdom
• Market Research
• 1 - 100 Employee
• HR executive

  • Oct 2021 - Present


A LITTLE FIND

• United Kingdom
• Retail
• 1 - 100 Employee

• Office Manager

  • Nov 2019 - Sep 2021

  As Officer Manager my role is varied and tasks include responding quickly to the needs of the growing organisation, supporting the CEO and the team with robust and business administration processes. It also includes the following: ● Accounting: VAT, assisting the accountant with Year End, preparing monthly reports, daily transactional tasks ● Handling expenses and billing cycles ● Updating starters, leavers HR details. Putting introduction documents package together for starters ● Assisting in planning and arranging events ● Supporting the management and delivery of business events ● Managing reception area and looks after visitors ● Drafting, formatting, printing and filing relevant documents ● Answering phone calls and transfers them as necessary ● Managing Customer Services ● Support the CEO with admin duties ● Support the Operations Manager ● Dealing with invoices and uploading them ● Data entry ● Petty cash handling ● Ensuring the overall smooth running of the office



Assertis

• Financial Services
• 1 - 100 Employee

• Customer Relations Officer

  • Aug 2018 - Nov 2019

  Overseeing all aspects of the customer interaction within the company. Acting as a liaison between the customers and other areas within the business. Overseeing all aspects of the customer interaction within the company. Acting as a liaison between the customers and other areas within the business.



YOUR SMILES LIMITED

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Customer relations and supervisor

  • Oct 2016 - Aug 2019

  At Wembley stadium I have helped out in many departments the two main ones being customer relations and supervisor of the box office. Working alongside the customer relations team allows requires me to complete many different tasks all with the objective of ensuring that customers and visitors needs are met. I am required to answer the telephone and deal with any queries or ticket requests as well as reply to emails in a timely manner. As well as that on event days I am required to supervise the temp staff that work in the box office. This means ensuring everyone is on time and is well aware of what is expected of him or her on that day. This has allowed me to take on a lot of experiences because I am their first point of contact if them have any issues and I must ensure that I am knowledgeable of all aspects so that I am able to answer with confidence.


House Of Wax
• United States
• 1 - 100 Employee
• Receptionist

  • Apr 2016 - Aug 2017

Oslo Hackney
• United Kingdom
• Entertainment Providers
• 1 - 100 Employee
• Receptionist

  • Sep 2015 - May 2016