Experience

Nottinghamshire County Cricket Club
• United Kingdom
• Spectator Sports
• 1 - 100 Employee
• HR Assistant

  • May 2022 - Present

Sygnature Discovery
• United Kingdom
• Biotechnology Research
• 400 - 500 Employee
• Talent Acquisition Coordinator

  • Jan 2022 - May 2022


British Canoeing

• United Kingdom
• Sports and Recreation Instruction
• 1 - 100 Employee

• HR Assistant

  • Aug 2014 - Dec 2021

  Overseeing the Human Resource database. Ensures that system records are accurately recorded and crosschecked. Every month complete the payroll process for 140+ colleagues using the Sage software.Processing any new starters, casual employee time sheets and leavers , completing exit interviews and additional documentation.Dealing with pension enquiries from employees and oversees any updating of information from the pension provider.Acting as the first point of contact when the Head of HR is out of the office, responding to and resolving queries as appropriate. Supporting the recruitment and selection function including Writing recruitment adverts; acknowledging and logging applicants, liaising with line managers to arrange short-listing and interview packs; scoring and answer sheets, contacting candidates and managers; and any other associated duties. Book meeting rooms and managing calendars. Participating in selection interviewing when requiredMaintain the employee files and the HR filing systemComplete contracts of employment for new employees, casuals contractors and variations to terms and conditions for existing employees.Manage the probationary reviews of new employees and follow up action as requiredMonitor absence levels, follows up on return to works and advises if any further action is required. Complete new starters Onboarding and training planSupport in maintaining and monitoring our equality standard, Safeguarding and DBS requirements.Any other duties associated with the day-to-day efficient operation of the HR Department

• Customer Service Administrator

  • Nov 2010 - Aug 2014

  I joined British Canoeing In 2010 and started in the membership team. As a members organisation this is a key role. I dealt with club affiliation maintaining records for over 400 clubs, updating committee details, logging club members and liaising with all clubs discussing their needs from waterway licenses, taking payments and issuing liability certificates once affiliated. I would also direct the clubs to colleagues within the organisation who can help promote and support their club as it developed and grew.In addition to this was the individual membership for all our members, again this involved liaising with our members on a daily basis dealing with calls, mail, emails and taking payment. Once payment had been received membership packs needed to be issued this included membership cards, that was their license to paddle on the waterways.Working on the in-house database involved, adding, editing and maintaining all of the records.I organise and prioritise my work load, and sometime l have to liaise with other members of staff to provide documents.• Phone calls within my duties may need prioritising due to the nature of the call.• Dealing with our members I take payment from them on a daily basis this can be taken using various methods, Sage pay, cheques, cash or providing our bank details on request in order for them to complete a BACS transfer.• Dealing with all of the English coaches and making sure their qualifications are all up to date. This ensures that can carry out their coaching duties in line with the ‘best code of practice'• I am confident using Microsoft Word, Excel, Outlook and PowerPoint.• I Make sure I have enough stock to complete my work and order in advance knowing the timescale of deliveries.• I help other teams with calls, queries and workload when required.Due to this being a key role my knowledge of the sport grew and I then had the opportunity to progress within the organisation.



Welcome Finance

• United States
• Real Estate
• 1 - 100 Employee

• Secured Lending Administrator

  • Nov 2002 - Jan 2010

  Working within the secured lending services I dealt with the following on a daily basis Accurately complied daily documents with strict deadlines, Obtained signatures on paperwork, had a 24hr turnaround on all workload that came into the office and this was adhered to keeping to our SLA’s. Liaising with Land registry, mortgage company's and solicitors to obtain certain documentation and making sure deadlines are met. Targeted on all work, in a busy office our workload had to be organised and prioritised. Handled difficult customers on the telephone. Displayed a calm manner and excellent listening skills, which identified the problem and appeased the situation. This ensured a swift resolution and heightened customer relationships. Inputting all client details on in house computer, created spreadsheets and typed letters, not only to customers but to 3rd parties. Processing the post and once opened making sure it reached the correct department to be actioned. Providing cover on the reception and making sure all calls were transferred swiftly and dealing with clients face to face. Provided support to individual staff and groups on an ongoing basis. Delivered instructional material in a manner appropriate to each situation and answered any queries, which ensured that people were fully competent in their role. Daily tasks of faxing, emailing and photocopying was also required, along with filing.



Safeway

• Brazil
• Computer and Network Security
• 200 - 300 Employee

• HR Assistant

  • Nov 1992 - Nov 2002

  In my 10 years at Safeway I spent time on other departments include Stock Management which included stock checking and ordering, Customer Service and checkouts with cash handling involved and Bakery. My last 2 years their were in the HR department. • Worked as part of a small HR team. • Inputting payroll on in house computer which had deadlines • Recruited staff, Completed Inductions, Issued Contracts and uniforms • Input staff rota’s for all the departments having liaised with line managers. • Monitoring departmental hours to make sure they meet the working requirements. • Maintaining staff records. • Dealing with holiday requests, Sickness and Absence. • Stock taking and ordering Staff uniform