Customer Relations Manager

• Sep 2018 - Present

Brief a wide array of staff, maintaining clear communication under heavyworkload.• Streamlined Customer-Business Communications and increased satisfactionratings.• Maintain efficiency and accuracy across competing administrative tasks.• Attended social business functions and became a principal liaison for globalclients, and advocate for changes that have improved market share againsthigh-profile competitors.• Establish a robust professional network throughout international fashion shows,showroom presentations and other events while collaborating withcross-functional teams.• Received commendations for customer service in managing emails andother correspondence. Show less

Fashion Director

• Sep 2018 - Present

Personal Stylist

• Jan 2017 - Present

Image consultant trained in New York. I work with clients both in person or online . Specialising in helping my clients choose a wardrobe that works for their lifestyle , body type & goals. Experience in retail , visual merchandising , sales & different sectors of the fashion industry . Help clients achieve desired objectives, assessing and building solutions for requirements • Expand expertise at every opportunity with current trends and practices • Shopping for clients and creating seasonal wardrobes, • Sought as a trusted resource in understanding and resolving client concerns. • Host and participate in events to support rapid business development, outpacing growth goals and gaining footholds in saturated markets across the EU. • Became an expert with Customs for importing, effectively selling products to potential clients and establishing new standard operating procedures to close deals. • Prepared action plans and incorporated modern analytics and sales forecasting. Show less

Fashion Model

• Jan 1998 - Jan 2017

Part time model. I worked on advertising campagnes for Credit Swiss , Swica , Axpo , Migros & more. Part time model. I worked on advertising campagnes for Credit Swiss , Swica , Axpo , Migros & more.

Retail Sales

• Jan 2008 - Jan 2009

• Promoted and sold a growing brand, building alliances with buyers . • Attended trade shows and gained subject matter expertise on relevant industry topics. • Sold and promoted the product, increasing opportunity win rate after performing an in-depth assessment of sales outcomes and creating new processes. • Supervised product placement/visuals and maximized presence against strict deadlines. • Prepared presentations, proposals & sales contracts while strictly adhering to related policies and regulations. • Established new channels to convey info with team members worldwide. Show less

Key Account Manager

• Jan 2000 - Jan 2003

• Briefed staff, such as creative teams and production departments • Attended meetings, sharing ideas and brainstorming sessions. • Client Relationship Management • Prepared and presented presentations • Carried out a variety of administrative tasks • Attended social business functions • Traveled when required • Sold and promoted the products • Attended regular product training courses • Regularly liaise with the Research and Development team • Briefed staff, such as creative teams and production departments • Attended meetings, sharing ideas and brainstorming sessions. • Client Relationship Management • Prepared and presented presentations • Carried out a variety of administrative tasks • Attended social business functions • Traveled when required • Sold and promoted the products • Attended regular product training courses • Regularly liaise with the Research and Development team

Model and tv extra

• Jan 2000 - Jan 2003