Experience

TerrAscend

• Canada
• Alternative Medicine
• 100 - 200 Employee

• General Manager

  • Dec 2022 - Present



Trulieve

• United States
• Alternative Medicine
• 700 & Above Employee

• General Manager

  • Jan 2022 - Dec 2022

  My primary responsibilities included day to day management of an average of 20 employees in a fast-paced, ever changing, retail environment. These responsibilities included cash handling, employee scheduling, building maintenance, employee conflict resolution, patient experience and engagement, updating staff on policy and other store changes, hiring and overseeing training of new/promoted employees, and, on a weekly basis, compiling data from various systems to create a report of store sales, labor costs, and several market conditions that contributed to these results. Show less



Keystone Shops

• Assistant Store Manager

  • Oct 2021 - Jan 2022

  Assisted Store Manager with daily store operations, patient communications, cash handling, and staff support.

• Caregiver Outreach Coordinator

  • Jul 2020 - Oct 2021

  Worked on a 2-person team to pilot a home drop-off program for PAMMJ patients during the pandemic. I functioned as the primary contact for patients from initial sign up through reciept of their orders. I was also responsible for daily routing of delivery vehicles, creating departmental SOPs for submission to the PADOH, and attending informational events to promote the program.

• Fulfillment Specialist

  • Jul 2019 - Jul 2020

  Patient facing, inventory focused position. I worked closely with the sales floor staff and my departmental peers to provide quick, accurate service in fulfilling patient orders. My primary responsibilities included accurately dispensing patient medication, refilling and tracking available inventory, and verifying payment and product information with patients after completion of their transaction at a POS.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Fulfillment Associate

  • Nov 2018 - Jul 2019



Colonial Penn Life Insurance

• United States
• Insurance
• 100 - 200 Employee

• Licensed Insurance Agent

  • Jan 2010 - Sep 2012

  My responsibilities included meeting monthly sales quotas through in person and over the phone interactions with current and prospective clients. I was able to expand on this by passing the state insurance licensing exam, which granted me access to a greater pool of clients. This, in turn, allowed me to consistently meet and exceed my sales quota each month. My responsibilities included meeting monthly sales quotas through in person and over the phone interactions with current and prospective clients. I was able to expand on this by passing the state insurance licensing exam, which granted me access to a greater pool of clients. This, in turn, allowed me to consistently meet and exceed my sales quota each month.



ALDI USA

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Mar 2009 - Jan 2010

  In this role, I was primarily responsible for an average of 5 employees per shift. I handled customer returns/complaints, till balancing at the beginning and end of each shift, as well as stockroom duties as needed.

• Store Associate

  • Dec 2007 - Mar 2009

  Front End Cashier