Experience

Clinical & Support Options, Inc.
• United States
• Mental Health Care
• 100 - 200 Employee
• Recovery Programs Director

  • Oct 2023 - Present


Boston Medical Center (BMC)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Community Engagement Facilitator

  • Jul 2022 - Present

  • Research assistant for NIH-funded public health initiative HEALing Communities Study based in a rural cluster community of four municipalities (Greenfield, Montague, Athol & Orange) • Facilitate community-engaged, data-driven decision making process with coalition members to allocate funds towards evidence-based practices that are proven to reduce opioid overdose deaths, including increasing availability of overdose education and naloxone distribution, increasing access and retention of… Show more • Research assistant for NIH-funded public health initiative HEALing Communities Study based in a rural cluster community of four municipalities (Greenfield, Montague, Athol & Orange) • Facilitate community-engaged, data-driven decision making process with coalition members to allocate funds towards evidence-based practices that are proven to reduce opioid overdose deaths, including increasing availability of overdose education and naloxone distribution, increasing access and retention of medications for opioid use disorder, and encouraging safer opioid prescribing and dispensing practices • Handle various levels of team-based project management, including coalition building, meeting facilitation, strategic planning, conflict resolution, community outreach and data analysis Show less • Research assistant for NIH-funded public health initiative HEALing Communities Study based in a rural cluster community of four municipalities (Greenfield, Montague, Athol & Orange) • Facilitate community-engaged, data-driven decision making process with coalition members to allocate funds towards evidence-based practices that are proven to reduce opioid overdose deaths, including increasing availability of overdose education and naloxone distribution, increasing access and retention of… Show more • Research assistant for NIH-funded public health initiative HEALing Communities Study based in a rural cluster community of four municipalities (Greenfield, Montague, Athol & Orange) • Facilitate community-engaged, data-driven decision making process with coalition members to allocate funds towards evidence-based practices that are proven to reduce opioid overdose deaths, including increasing availability of overdose education and naloxone distribution, increasing access and retention of medications for opioid use disorder, and encouraging safer opioid prescribing and dispensing practices • Handle various levels of team-based project management, including coalition building, meeting facilitation, strategic planning, conflict resolution, community outreach and data analysis Show less



Massachusetts Department Of Transitional Assistance

• United States
• Individual and Family Services
• 200 - 300 Employee

• Benefits & Eligibility Referral Social Worker

  • Jun 2019 - Jul 2022

  • Assisted clients with benefits application processing, including eligibility determination of programs and services • Explained program rules, certification types, eligibility decisions, and ways to access and report information • Followed various queue assignments and ensure compliance with rules, regulations and guidelines • Scheduled and conducted interviews, verified relevant client information, ensured accuracy of case management in first available worker process and provided… Show more • Assisted clients with benefits application processing, including eligibility determination of programs and services • Explained program rules, certification types, eligibility decisions, and ways to access and report information • Followed various queue assignments and ensure compliance with rules, regulations and guidelines • Scheduled and conducted interviews, verified relevant client information, ensured accuracy of case management in first available worker process and provided explanations of eligibility determinations • Referred individuals and families to additional benefits assistance programs, community supports and statewide resources Show less • Assisted clients with benefits application processing, including eligibility determination of programs and services • Explained program rules, certification types, eligibility decisions, and ways to access and report information • Followed various queue assignments and ensure compliance with rules, regulations and guidelines • Scheduled and conducted interviews, verified relevant client information, ensured accuracy of case management in first available worker process and provided… Show more • Assisted clients with benefits application processing, including eligibility determination of programs and services • Explained program rules, certification types, eligibility decisions, and ways to access and report information • Followed various queue assignments and ensure compliance with rules, regulations and guidelines • Scheduled and conducted interviews, verified relevant client information, ensured accuracy of case management in first available worker process and provided explanations of eligibility determinations • Referred individuals and families to additional benefits assistance programs, community supports and statewide resources Show less



Center for Human Development (CHD)

• United States
• Individual and Family Services
• 400 - 500 Employee

• Community Support Program Coordinator

  • May 2018 - Jun 2019

  • Provided intensive short term mobile outreach case management based in a psychiatric hospital and mental health clinic to individuals experiencing acute levels of psychiatric and substance use treatment • Coordinated services with various healthcare providers and community resources prior to and post discharge • Provided transportation to fulfill medical, behavioral health and various appointments • Assisted clients with obtaining benefit programs, housing, healthcare coverage… Show more • Provided intensive short term mobile outreach case management based in a psychiatric hospital and mental health clinic to individuals experiencing acute levels of psychiatric and substance use treatment • Coordinated services with various healthcare providers and community resources prior to and post discharge • Provided transportation to fulfill medical, behavioral health and various appointments • Assisted clients with obtaining benefit programs, housing, healthcare coverage, employment, vocational training, education and peer support • Collaborated with providers to coordinate crisis and safety planning efforts, as well as coordination of care • Navigated health insurance plans and assisted clients with accessing appropriate benefits programs and levels of care • Trained and supervised new hires Show less • Provided intensive short term mobile outreach case management based in a psychiatric hospital and mental health clinic to individuals experiencing acute levels of psychiatric and substance use treatment • Coordinated services with various healthcare providers and community resources prior to and post discharge • Provided transportation to fulfill medical, behavioral health and various appointments • Assisted clients with obtaining benefit programs, housing, healthcare coverage… Show more • Provided intensive short term mobile outreach case management based in a psychiatric hospital and mental health clinic to individuals experiencing acute levels of psychiatric and substance use treatment • Coordinated services with various healthcare providers and community resources prior to and post discharge • Provided transportation to fulfill medical, behavioral health and various appointments • Assisted clients with obtaining benefit programs, housing, healthcare coverage, employment, vocational training, education and peer support • Collaborated with providers to coordinate crisis and safety planning efforts, as well as coordination of care • Navigated health insurance plans and assisted clients with accessing appropriate benefits programs and levels of care • Trained and supervised new hires Show less



Mary Lambert, LLC

• Day Manager

  • Jun 2016 - Mar 2018

  • Representative of Grammy-nominated singer-songwriter, poet and social justice advocate Mary Lambert • Provided support for travel, expense management, performances, meetings, and various creative endeavors • Liaison between client, agent, PR, venue staff and band members; managed calendar, oversaw performance logistics, travel arrangements and served as tour manager • Supervised meet and greets with fans, handled merchandise, served as main liaison and representative between… Show more • Representative of Grammy-nominated singer-songwriter, poet and social justice advocate Mary Lambert • Provided support for travel, expense management, performances, meetings, and various creative endeavors • Liaison between client, agent, PR, venue staff and band members; managed calendar, oversaw performance logistics, travel arrangements and served as tour manager • Supervised meet and greets with fans, handled merchandise, served as main liaison and representative between artist, fans, and event staff Show less • Representative of Grammy-nominated singer-songwriter, poet and social justice advocate Mary Lambert • Provided support for travel, expense management, performances, meetings, and various creative endeavors • Liaison between client, agent, PR, venue staff and band members; managed calendar, oversaw performance logistics, travel arrangements and served as tour manager • Supervised meet and greets with fans, handled merchandise, served as main liaison and representative between… Show more • Representative of Grammy-nominated singer-songwriter, poet and social justice advocate Mary Lambert • Provided support for travel, expense management, performances, meetings, and various creative endeavors • Liaison between client, agent, PR, venue staff and band members; managed calendar, oversaw performance logistics, travel arrangements and served as tour manager • Supervised meet and greets with fans, handled merchandise, served as main liaison and representative between artist, fans, and event staff Show less



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant

  • Jan 2015 - Jun 2016

  • Oversaw five sections of undergraduate general education course focused on resilience and stress, social image, healthy eating, activism, substance use, relationships and sexual health • Assisted with hiring and supervision of undergraduate TAs • Collaborated with professors in redesigning curricula from lecture style to team-based learning; assisted with implementing lesson plans during school year about topics such as mental health and substance use • Managed online learning portal… Show more • Oversaw five sections of undergraduate general education course focused on resilience and stress, social image, healthy eating, activism, substance use, relationships and sexual health • Assisted with hiring and supervision of undergraduate TAs • Collaborated with professors in redesigning curricula from lecture style to team-based learning; assisted with implementing lesson plans during school year about topics such as mental health and substance use • Managed online learning portal and maintained gradebook • Developed and implemented training guidebook for teaching assistants based in non-formal education to facilitate communication, promote critical thinking and foster student success Show less • Oversaw five sections of undergraduate general education course focused on resilience and stress, social image, healthy eating, activism, substance use, relationships and sexual health • Assisted with hiring and supervision of undergraduate TAs • Collaborated with professors in redesigning curricula from lecture style to team-based learning; assisted with implementing lesson plans during school year about topics such as mental health and substance use • Managed online learning portal… Show more • Oversaw five sections of undergraduate general education course focused on resilience and stress, social image, healthy eating, activism, substance use, relationships and sexual health • Assisted with hiring and supervision of undergraduate TAs • Collaborated with professors in redesigning curricula from lecture style to team-based learning; assisted with implementing lesson plans during school year about topics such as mental health and substance use • Managed online learning portal and maintained gradebook • Developed and implemented training guidebook for teaching assistants based in non-formal education to facilitate communication, promote critical thinking and foster student success Show less



Northwestern District Attorney Prescription Drug Abuse Task Force

• Intern

  • Dec 2014 - May 2015

  • Assisted with data collection, editing of reports, and development of public informational materials about substance use, recovery, healthcare and community supports • Organized public screening of documentary “The Hungry Heart” at UMass Amherst with speakers • Assisted with data collection, editing of reports, and development of public informational materials about substance use, recovery, healthcare and community supports • Organized public screening of documentary “The Hungry Heart” at UMass Amherst with speakers


Late July Organic Snacks
• Logistics Manager

  • Jan 2012 - Jun 2014