Experience

Regents International School Pattaya

• Thailand
• Education Management
• 1 - 100 Employee

• • Dec 2014 - Present

  As Senior Admissions Coordinator, I am responsible for supporting parents and students through their experience in selecting one of the first leading international boarding schools in Pattaya.- Receive all external queries from prospective families via schools’ website, email & telephone- Recruiting new students- Ensuring that effective and appropriate application processes are in place- Ensure all enquiries are dealt with professionally, effectively and efficiently- Arrange school tours and provide school tour information, including information packs, to prospective parents and pupils- Follow up with all families that have visited- Provide information pack and other paperwork to new families- To supply application forms, acceptance forms, etc to prospective pupils.- To send offer letters to pupils following assessment and corresponding letters to schools.- Liaising with corporates, who fund the education of their employees' children, to establish strong and sustainable relationships.- Help to ensure the first day of school is a positive experience for all new families- Liaise with Finance Department regarding application, enrolment, and tuition fee payments- Liaise with class teachers ensuring that parents receive the highest level of customer service- creating marketing content for follow up emails, to ensure that parents and interested families have all the information they need to help them in making their choice for their child's education- creating an exceptional customer experience through the parent experience journey- Managing the Salesforce CRM system and ISAMS- Organising Open day evens and workshops- Preparing KPI reports and other weekly reports for the Head Office, Finance and SLT I work closely with teachers, senior management, finance, and other departments to ensure that parents receive a positive experience.I also line manage the school Receptionist to ensure all families feel welcome. Show less

• • Dec 2011 - Dec 2014



Amari Orchid Pattaya Resort

• Assistant Manager Sales Marketing

  • Dec 2010 - Dec 2011

  As Assistant Manager of Sales & Marketing, I am responsible for assisting and arranging for corporate companies and customers in selecting their preferred location to host annual events, which include Annual Meetings, Team Building Events, Grand Opening for New Plants, Dinners and Weddings. Ensuring that customers receive the highest level of customer service, I am responsible for the following * Booking rooms for customers * Arranging events within the hotel * Cooperating with internal departments to ensure the customer receives the highest quality of service * ensuring that effective and appropriate processes are in place * Visiting corporate company key holders to maintain a good relationship * Preparing contracts and corporate rates for companies * Preparing annual budgets * Hosting special events for corporates to thank them for their continuous support I work closely with reservations, F&B, senior management, finance, and other departments to ensure that customers receive a positive experience and is satified with the services. Show less



Thai International Law Consultants

• Lawyer's Assistant / Translator

  • Apr 2002 - Nov 2010

  As a Lawyers Assistant, I am responsible for assisting and translating documents for both the clients and the court. I also am in charge of preparing legal documents such as Wills, Contracts, and other legal documents including the translated versions of all documents. In my role, I am responsible for the following * Arranging appointments with the Attorney and client * Meeting and greeting clients * Assisting clients and help to translate the conversation between Attorney and clients * Translating all legal documents * Preparing shareholders documents for companies * Present in court to help translate * Appear at the police station to help assist clients, negotiate and settle issues * Assist clients to transfer land and houses I work closely with the Pattaya court, Land office, Police station, and Tourist police station to ensure that clients receive a positive experience and is satified with the services. Show less