Experience

Ralph & Russo

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Boutique Manager

  • May 2018 - Present

  Maximize selling opportunities through building client’s relationship, Drive the performance by playing an active role on shop floor – lead-by-example, motivate and coach the team to meet the sales targets and follow up individual objectives on daily, weekly and monthly basis, suggest action plans to reach sales targets and optimize boutique’s performance, analyze the achievements and KPI, follow up on the trends and provide the analytical results for the buying trends, ensure compliance with company’s policies and procedures Show less



Valentino

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Store Manager

  • May 2012 - Mar 2018

  Coordinate with back office, suppliers, logistics, marketing and merchandising teams in regards of any needs, follow operational guidelines, monitor competitors activity, follow market trends, identify customer's needs and follow up on active database, deliver excellent customer service, propose corrective action plans, participate in Buying review, manage sales team, performance appraisal, monitor targets and achievments Coordinate with back office, suppliers, logistics, marketing and merchandising teams in regards of any needs, follow operational guidelines, monitor competitors activity, follow market trends, identify customer's needs and follow up on active database, deliver excellent customer service, propose corrective action plans, participate in Buying review, manage sales team, performance appraisal, monitor targets and achievments



Etoile Group

• United Arab Emirates
• Retail Luxury Goods and Jewelry
• 100 - 200 Employee

• Shop Manager

  • Aug 2010 - May 2012

  Conduct sales analysis, monitor target achievements, analyze strength and weaknesses of the brand and suggest improvements, make regular training to sales team, monitor inventory, keep customers data and inform on the brands news, merchandise products Conduct sales analysis, monitor target achievements, analyze strength and weaknesses of the brand and suggest improvements, make regular training to sales team, monitor inventory, keep customers data and inform on the brands news, merchandise products



Loewe

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Store Manager

  • Jan 2008 - Mar 2009

  Create an ambiance appropriate to the prestige lifestyle and image of the store and brand. Coordinate with other locations and office to maximize business growth. Request and arrange regular product knowledge and customer service training. carry out daily/weekly/monthly sales reports, manpower scheduling, team development Create an ambiance appropriate to the prestige lifestyle and image of the store and brand. Coordinate with other locations and office to maximize business growth. Request and arrange regular product knowledge and customer service training. carry out daily/weekly/monthly sales reports, manpower scheduling, team development



Pollini S.p.A - Aeffe Group

• Italy
• Apparel & Fashion
• 100 - 200 Employee

• Ass Store Manager

  • Sep 2005 - Dec 2007

  Daily/monthly sales reports, handling the stock, coordinate with other stores and office, weekly staff schedules, assist the clients, merchandising Daily/monthly sales reports, handling the stock, coordinate with other stores and office, weekly staff schedules, assist the clients, merchandising