Nadia Khachou

Functional Analyst at Sofrecom Tunisie
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Contact Information
us****@****om
(386) 825-5501
Location
Ariana Governorate, Tunisia, TN
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Tarek Hamza

I have had the great opportunity to work with Nadia; Nadia is a very good professional who has a high level of knowledge about Telecommunications Technologies that works. In addition she is a person who brings a lot of knowledge to us, making a very pleasant experience of working with her. Nadia combines a strong technical background along with impressive human skills and a very sharp business sense Her reliability has been key in managing a critical project with us in Tunisia Telecom

Samba DIOUF

I have had a pleasure of working with Nadia Khachou for over 2 years, during which I found her to be very professional and courteous. Nadia has great in deep knowledge of MEA telecoms landscape and excellent customer contacts within the key stakeholder of telecoms community in that region. Nadia succeeded to bring valuable solutions to our customers. she was able to understand customer challenges and to be deeply involved in finding the best solution fit. Nadia has real business skills and great knowledge of the telecommunication domain.

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Credentials

  • CISCO CCNA 1-4
    -

Experience

    • Tunisia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Functional Analyst
      • May 2020 - Present

    • Switzerland
    • Business Consulting and Services
    • 500 - 600 Employee
    • Senior Product Owner
      • Jan 2020 - May 2020

    • Product Owner
      • Nov 2018 - Jan 2020

      Delivered within 3 months a stable and successful application from scratchManaged local delivery team and remote team (Romania) in a Scrum environment Established product roadmap validated by the CEO as stakeholderManaged user interviews and metric survey within Discovery phase of the product pre-launch phaseOutput the site map, user flow for the defined personas within the storyboard validated by stakeholders Collaborated in one-to-one with UX designer for the final prototyping testingOrganised the final product launch communication (video demonstration) User survey post-launch managementOutput final business report for board members' decision meeting (KPIs : gross margins, net margins and revenues follow-up by company and by business unit)

    • Tunisia
    • Telecommunications
    • 700 & Above Employee
    • B2B Fixed Solution Marketing Product Manager
      • Sep 2016 - Oct 2018

      Fixed Voice B2B offers and solutions : Business Telephony , Trunk SIP Fixed Data B2B : MW/Fiber/Fttx for big scale business customers Security : Anti-DDOS and MSSP offers for big scale enterprise customers.All marketing, commercial and technical offer preparation and submission.

    • Fixed Marketing Product Manager
      • Nov 2015 - Sep 2016

      Elaborate new business offers for B2B customers for Data and Telephony fixed services. Prepare new innovative fixed data service for Pro & B2C consumers.Collaborate with IT,billing, communication, Product teams for new business offers launch.Coordinate with Radio technical team for zone mapping. Output zone mapping for new offer based on different criteria.

    • China
    • Telecommunications
    • 700 & Above Employee
    • Fixed Access & DataCom Product Manager
      • Dec 2012 - Nov 2015

       Fixed Access :• Promote FMC (Fixed Mobile Convergence) solutions. • Master Fixed BB (BroadBand) technologies (based on both Fiber & Copper support) such as VDSL2 Vectoring, G.Fast, etc.• Master whole project and contract steps (bidding, contract preparation, contract signature, POs, delivery process). • Support on Network Consulting Project for FBB services for biggest Tunisia Fixed operator (Define network pain points, collect FBB access network data (KPIs) and give suggestion for AN improvement (upgrade, deploy higher BB technology, add more network layers, etc).• Master commercial offers for wholesale segment (pricing, customer offers negotiation, PO reception, etc).• Manage and maintain relative customer’s relationships.• Define pain & strong points for current fixed access networks and define future plan for Bandwidth improvement (upgrade fixed technology, improve access nodes UP cap, etc).• FTTx outdoor planning scenarios (when/where to deploy FTTC, FTTB and FTTH based on target KPIS (BW, users’ types, etc). • Master Vectoring deployment scenarios based on targeted BW, areas and users. • Master E2E BB fixed solutions based on Huawei’s vision, solutions and products.• Master Huawei’s OLT/MSAN series (MA560xT), MDU series (MA56XX) and ONTs (HGxx). • Master Huawei N2510 platform for copper/fiber management from solution point of view.• E2E follow up and control for MSAN/OLT projects from sales to delivery stages.• Familiar with innovative Fixed BB solutions adopted to 4G Area ( Hybrid Access solutions, Backup solutions, FMC2.0 scenarios) Datacom:• Master NE40E Huawei series routers for Pre-AGG, AGG and ME layers. • Familiar with IPRAN solutions and scenarios (for 3G/LTE scenarios). • Familiar with IP/MPLS technologies.• E2E follow up and control for IP/DATACOM projects (based on NE4E0 series).

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Trainee
      • Jan 2012 - Jun 2012

      Graduation projectMSS to IMS Migration Solution & Dimenssioning Development of one tool to dimension nodes of existent plat-form to be migrated to new IMS platform Graduation projectMSS to IMS Migration Solution & Dimenssioning Development of one tool to dimension nodes of existent plat-form to be migrated to new IMS platform

    • Internship Engineer
      • Jul 2011 - Aug 2011

      Acceleate (E-business specialized company), Sousse, Tunisia; Development of an online payment gateway integrated into the portal of the company.Manage the access rights of the employees. Acceleate (E-business specialized company), Sousse, Tunisia; Development of an online payment gateway integrated into the portal of the company.Manage the access rights of the employees.

Education

  • SUP'COM
    Engineer’s Degree, Telecommunications Services Engineering
    2009 - 2012
  • IPEIM
    National Competition Diploma for Engineering School's Entry, Mathematics & Physics
    2007 - 2009
  • Secondary School of Jammel
    Baccalaureate, Scientific: Mathematical option
    2003 - 2007

Community

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