Interaction Experience Designer

• Feb 2022 - Present

1. Ensures cohesiveness in graphic, and visual elements, and interactive features, and their functionality on the learning management system; 2. Leads and analyze user support for the learning platform and compile reports for the organization quarterly meeting. 3. Design and develop customized support materials and provide guidance on requirements and troubleshooting; 4. Researches, tests and implements enhancements to the learning platform; 5. Informs decisions related to information architecture, visual design, and content delivery based on User Experience Design principles and findings from User Experience studies; 6. Design page layouts for the learning management system, including for third party providers; 7. Keeps abreast of new technologies and identifies opportunities for new innovations and features in the LMS. 8. Works hand-in-hand with the Learning Technologist to maintain and provide supports for the Learning Management Systems (LMS). 9. Design and produce training guides (handouts and videos) and other content and mechanisms to increase user engagement. 10. Develop materials for courses based on information provided by course writer and SME to create the best coursework possible. 11. Redesign courses for online presentation that are conducive to distance learning programs while still adhering to academic goals of the institution. 12. Recommend changes to existing courses, including technology or instructional methods, to better adhere to delivery options for the course. 13. Remain aware of all emerging instructional technologies and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible. 14. Involved in video recording. Tasks include ensure that equipment for a shoot is present and working, plan the shoot with Learning Designers, direct the Course Leads/ Lecturers so that the needed footage is acquired, shoot videos in studio and prepare the complete footage to be edited by the video editors. Show less

Digital Content Creator & Instructional Designer (Training Quality)

• Sep 2021 - Feb 2022

1. Work collaboratively with Instructional Designers to confirm course specifications and resolve gaps 2. To design digital content for easy understanding with excellent storyline 3. Utilize authoring tools like Storyline 360, Rise etc. to build eLearning courses that are fully functional 4. Produce eLearning courses on time and align those programs with an overall learning outcomes strategy 5. Work in a fast-paced, constantly changing environment 6. Address changes and feedback to course deliverables in a timely manner 7. Develop learning deliverables in various engaging formats (e.g. courses, games, videos, quizzes, and etc.) 8. Completes assignments and facilitates the work of others. Show less

Instructional Designer

• May 2021 - Sep 2021

1. Execute the following phases of instructional design methodology: needs analysis, task analysis, learning objective generation, course outlining, storyboard development, creation of effective content and assessments (including layout design), and determination of the components, learning strategies, and structure for each module. 2. Working with expert trainers and project management professionals on the scripting of course content. 3. Collaborating with the project manager on schedules, and deadlines (project team meetings, updating schedules, etc.) 4. Demonstrate the ability to work within tight deadlines while maintaining a high level of accuracy 5. Liaising with the client (trainers), taking time to understand their needs and developing the client relationship through effective communication and personal skills 6. Designs learning that reflects an understanding of the diversity of learners, including the demonstrated understanding of cultural differences that may apply. 7. Prepare content for program launch on Learning Management System (LMS). 8. Test, and improve instructional materials based on participant feedback. Show less

Lead Instructional Designer

• Jul 2019 - Feb 2021

1. Communicating with clients/Subject Matter Experts from Intel Technology to identify training needs and mapping out development plans for teams and individuals.2. In close collaboration with Subject Matter Experts (SME), plan, analyze, design, develop, implement and evaluate new learning materials for web-based training.3. Partner with Subject Matter Experts to review and test new and existing courses, then analyze and apply feedback received.4. Develop storyboard for Subject Matter Experts(SME) and make changes based on the feedback received.5. Analyze and apply trends and best practices in learning technologies and instructional design.6. Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.7. Provide support for customer new/enhancement project related web training application (e-learning).8. Visualize instructional graphics, user interface & finished product.9. Create engaging learning activities and compelling course content.10. Manage Learners Credit Management & Students Enrollment to class.11. Manage Front-End web pages development using WordPress.12. Plan, Design and Develop online learning portals (Help Center) in Microsoft SharePoint site.13.Determine and offer appropriate recommendations for delivery and methodologies (e.g., ILT, Virtual Class, WBT. etc.)14. Generate and manage training within the Learning Management System (LMS).15. Training and supervise team members.16. Assigning head counts and delegate individual work tasks.17. Assess/Monitor team work performance and report on metrics.18. Prepare weekly and monthly reports & maintain project documentation and course folders.19. Oversee team members day-to-day operation.20. Candidates Screening & Interviews. Show less

Instructional Designer

• Jun 2016 - Jul 2019

- In close collaboration with subject matter experts, clients and the design team, design and develop training solutions for e-learning- Partner with subject matter experts to review and test new and existing courses, then analyze and apply feedback received- Develop job aids (step-by-step instructions) on training materials- Creating supplemental content such as test questions, vocabulary terms, quizzes, etc.- Develop and design software/video demonstrations and animation for e-learning- Create UI/UX Design for Training Portal main page and content- Design and develop icons, banner and other creative design for Training Portals- Provide support for customer new/enhancement project related web training application (e-learning)- Monitor and manage mailbox (example: reply emails concerning course issue, how do I questions and some technical issue)- Update SOPs, Training Courses, Job Aids in Training Portals, BKMs and so on- Assist the team leader in training, and supervising team members. This includes assigning/delegating individual work tasks and assessing team members work performance. Show less

Creative Designer

• Dec 2014 - Jun 2016

Web Designer & Developer

• Jul 2013 - Nov 2014