Experience

Performance Marketing

• United Kingdom
• Marketing Services
• 300 - 400 Employee

• Shift Manager

  • Feb 2018 - Present

  *Customers complain handling and helping customers with any issues. *Checking schedule and crew positioning before shift *Checking food level and making sure fresh food is being provided *Checking stock level and organizing cleaning tasks for crew *System closing/cashing up *Customers complain handling and helping customers with any issues. *Checking schedule and crew positioning before shift *Checking food level and making sure fresh food is being provided *Checking stock level and organizing cleaning tasks for crew *System closing/cashing up



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jan 2014 - Present

  *Attending courses, learning about new products and deals *Giving information and recommendation about tariffs, products *Recommending promotions or upper version of products *Helping customers to sort their problems about device or tariffs *Attending courses, learning about new products and deals *Giving information and recommendation about tariffs, products *Recommending promotions or upper version of products *Helping customers to sort their problems about device or tariffs



Pegasus Airlines

• Türkiye
• Airlines and Aviation
• 700 & Above Employee

• Airport Information Assistant

  • Feb 2016 - Feb 2018

  *Checking passengers in, issuing boarding passes and luggage labels *Allocating seat numbers, asking security questions and answering passenger queries prior to their flight. *Walking passengers to and from aircraft, arranging facilities for people with disabilities and generally ensuring all passengers are boarding in time for their flights. *A final check of boarding passes and passports before passengers may get onto the aircraft. *Keeping passengers updated on any changes to flight information *Directing passengers to the correct gate for their flight *Responding in a calm and professional manner to customer complains late passengers get to their flights before the departure time or are booked on an alternative flight. *Following security procedures. *Being able to carry out basic tasks on a computer Show less



Erbatu Estate&Construction

• Türkiye
• Construction
• 1 - 100 Employee

• Real Estate Sales Agent

  • Jan 2012 - Jan 2014

  * Registering applicants *Matching properties to applicants need *Conducting viewings *Negotiating and Closing deals *Liaising with Buyers and Landlords *Canvassing of new properties *Editing and providing paperwork for tenants or landlords * Registering applicants *Matching properties to applicants need *Conducting viewings *Negotiating and Closing deals *Liaising with Buyers and Landlords *Canvassing of new properties *Editing and providing paperwork for tenants or landlords