Experience

Worthy Book

• Malaysia
• Manufacturing
• 1 - 100 Employee

• Assistant Admin Manager

  • Jan 2021 - Present

  - Assisting in overseeing sales and staffs' performance: Daily activity logs, updated leads management file, sales progression by stages basis etc- Monitoring brands list approach across sales team for the across department, projects, categories and sub-categories.- Supervise all staffs across department and ensure sales/admin tasks and overall assignment alligned with the goals/objectives.- Improvise company database, gathering all record of sales for a better, strategical and efficient pipeline for brands approach for both new and existing prospects/clients.- Ensure the admin record database with up-to-date data for one overall view, across departments and projects.- Providing introduction/induction training for new-joiners, ongoing supervision for the team - for any enquiries for projects, merchants and clients Show less

• Senior Sales Admin

  • Sep 2019 - Dec 2020

  Senior Sales Admin(A) Oversee Sales Progress Across Projects- Monitoring overall sales progress and submission for various projects under Deals Partnership, Wallets and Deliveries.- Handling documentation, conduct verification checking based on the criteria/requirement given by each partner.- Liasing with the internal sales team for any submission and incomplete documentation.- Providing up-to-date approval or review status to the internal and external team, keep following up on the latest status/progress.- Report directly to the management, updating on the progress, checking on the urgent cases, keep higlighting on the new changes across the projects- Attending any ad-hoc task given by the management for various projects- Involving on decision-making meeting with management (case to case basis)(B) Guiding Internal Admin Team- Providing a guidance to the admin team for both deals partnership and wallets and deliveries projects.- Conducting time to time briefing on the latest SOP of the project- Ensure any tasks allocated are submitted at timely manner(C) Trainer and Supervisor (Mainly interns)- Conducting welcome training briefing for the new joiners (permanent and interns)- Supervising interns on case to case basis (mainly those under admin team)- Responsible in decision with the management on the segregation of categories across staff and interns- One of the person in charge as supervisor; providing evaluation, review and giving assessment results to the interns- Handling" Handover" as one of the SOP to those leavers. Show less

• Admin Executive (Sales Admin)

  • Apr 2019 - Aug 2019

  Major Role:(1) Sales Admin- Handling Wallets and Deliveries project- Attending sales team's submissions, checking materials and escalated to partners- Advising on approval/pending status- Clearing out on any pending/incomplete submission- Daily follow up with sales team, ensuring a smooth submission, according to timeline mannerMinor Role(i) Admin Executive - Human Resources Department- Assisting in Human Resources Department, attending interview for internship application(ii) Admin Executive - General Show less



UOB

• Singapore
• Banking
• 700 & Above Employee

• Senior Customer Service Officer

  • Apr 2018 - Oct 2018

  Being assigned to handle customers' enquiries from Singapore-based of region/users, appointed team under Cards Department by specialising with UOB (Singapore) products feature while exploring time to time on demographic/location related for better customer experience Skills Enhancement: - Further improve attentiveness by actively attending to every customers’ inquiries and provide escalation for a great service. - Enhance professional communication skills by delivering clear and well-prepared product knowledge to clients. - Develop multitasking skills in handling multiple programming systems while attending to every call. - Improve time management skill and ensure all clients' enquiries are done on time.Adapt quickly with high-pace working environment and balance up all tight deadline cases as according to scheduled timing. Show less



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Management Trainee

  • Mar 2018 - Apr 2018

  Attended job training and learning and at the same time improving soft skills such as communication skill, time management, team work, networking system. We are also responsible to accomplish weekly tasks and assessments as well as focusing our goal: To Get Employed. Attended job training and learning and at the same time improving soft skills such as communication skill, time management, team work, networking system. We are also responsible to accomplish weekly tasks and assessments as well as focusing our goal: To Get Employed.