Nadheem Hamil Athamyousuff
Ecommerce Associate at Nuisance Drinks- Claim this Profile
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Bio
Credentials
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SEO
HubSpot AcademyDec, 2022- Nov, 2024 -
Google Analytics for Beginners
Google analyticsFeb, 2022- Nov, 2024
Experience
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Nuisance Drinks
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Ecommerce Associate
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Oct 2022 - Present
- Manage e-commerce channels including Shopify, Amazon, and independent e-commerce retailers. Maintained and updated product listings across all D2C and B2B platforms. - Manage the setting up of the Google search console and tag manager and create GA goals with funnel visualization to track customer progress through the funnel and troubleshoot technical and design issues through shopify CMS to aid conversion. - Set and track KPIs through the Google Analytics dashboard, Shopify, and Amazon analytics, and create weekly and monthly reports to communicate the progress on sales, Marketing, and eCommerce goals with the team. - Work with the team on implementing the marketing plan through content creation, social media campaigns, email campaigns, and shopify optimization. - Conducted SEO audit and optimized the website to best practices using Google search console and MOZ. - Set up email flows for cart abandonment, customer welcome and thank you, and signup flows to improve the post-purchase experience and customer retention. - Optimized the customer journey and implemented a successful first-order discount program through A/B testing, resulting in an increase in new customer orders. - Represented Nuisance drinks in D2C food shows such as BBC good food show and farmer’s markets to help take the brand to potential customers. Also implemented signup discounts for these events and ran email campaigns to convert them into eCommerce customer.
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Splendid Staffing
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United Kingdom
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Staffing and Recruiting
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100 - 200 Employee
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Event Supervisor
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Mar 2022 - Present
To support my job search after graduation, started my first role in hospitality with Splendid, -In a short span I have come up the ranks working various roles - from waiter, KP, barman/cocktail barman, to supervising bar and food services for events and finally floor manager. - Regardless of the type of role I have delivered the best service leading to client satisfaction. - Supervised bar and food services for events with up to 1000 guests, collaborating with team and managers to bring client's visions to life and exceed expectations.
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Real Foods
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United Kingdom
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Retail
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1 - 100 Employee
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Sales Supervisor
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Feb 2022 - Apr 2022
After a well-deserved break after my MBA graduation, whilst starting my job search I came back to work at Real foods where I, - Provided exceptional customer service, resulting in increased sales and customer experience. - Responsible for managing cash tills and reporting daily sales figures to management, demonstrating strong financial management skills. - Experience in managing inventory, and retail merchandising by execution and management of daily, weekly and monthly promotions, resulting in increased sales.
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Real Foods
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United Kingdom
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Retail
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1 - 100 Employee
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Logistics Supervisor
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Jun 2020 - Oct 2021
To support myself during my MBA I worked part-time at Realfoods where I was, - Responsible for processing a high volume of online orders, utilizing a team of 3-5 employees to ensure timely and efficient fulfilment of customer orders, during the pandemic panic-buying. - Demonstrated strong leadership skills by assigning duties to team members and implementing strategies to improve productivity and customer satisfaction. - Proven ability in tracking and analyzing team performance, using Microsoft Excel to create and maintain daily KPI reports, resulting in data-driven decision-making and improved team performance.
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Costcutter
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United Kingdom
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Retail
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300 - 400 Employee
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Sales Assistant
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Jan 2019 - Apr 2020
To support myself during my MBA I worked part-time at Costcutter where I, - Demonstrated strong communication skills to assist customers and support daily operations, resulting in improved customer satisfaction and increased sales. - Managed store inventory, including monitoring stock levels, identifying discrepancies and anticipating future needs to ensure smooth operation and maximize sales. - Contributed to the planning and implementation of Covid-19 measures and organized a helpline for vulnerable members of the community, displaying strong leadership and initiative. - Handled day-to-day financial transactions, including processing payments and managing cash registers with accuracy and efficiency.
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Sri Velavan Motors- Royal Enfield
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India
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Automotive
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1 - 100 Employee
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Motorcycle Service Technician
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Apr 2017 - Mar 2018
-Trained in Royal Enfield motorcycle troubleshooting and repair, utilizing analytical evaluation and problem-solving capabilities to diagnose and fix issues with precission. -Strong team player, able to collaborate effectively with co-technicians to achieve company targets and provide top-notch service to customers." -Proven ability to deliver exceptional customer service, resulting in satisfied and repeat clients, increasing revenue and driving business growth. -Trained in Royal Enfield motorcycle troubleshooting and repair, utilizing analytical evaluation and problem-solving capabilities to diagnose and fix issues with precission. -Strong team player, able to collaborate effectively with co-technicians to achieve company targets and provide top-notch service to customers." -Proven ability to deliver exceptional customer service, resulting in satisfied and repeat clients, increasing revenue and driving business growth.
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Education
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2019 - 2021
Edinburgh Napier University
Master of Business Administration - MBA, Leadership Practice -
2012 - 2016
Sathyabama University
Bachelor's degree, Automobile Engineering
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