Nadezhda Nechayeva

HR&GA specialist at Toyota Motor Kazakhstan
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Contact Information
us****@****om
(386) 825-5501
Location
Almaty, Almaty, Kazakhstan, KZ
Languages
  • English Limited working proficiency

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5.0

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Mariya Sokolova

Nadia worked with me for 4 years as a Starbucks store manager in my team. During this time she was a valuable and reliable manager that consistently operated a store with highest sales level. She is dedicated and passionate. She is very structured, analytical, detailed and service-oriented. She is a good motivator, a strong leader Her ability to do the given work consistently without making mistakes makes her a good manager. Her latest store was awarded as the Best Service Store in Kazakhstan for 2019. I am sure that Nadia will be successful in her next position.

Dastan Rakymzhan

It is a great pleasure for me to provide this recommendation to Nadezhda aka Nadya, I worked with her for a several projects in Korean National Oil Corporation. First of all, she is a great communicator, an example to explain my words: KNOC as a national company from South Korea just started their operation in Kazakhstan, and due to difference in corporate cultures and different cultures in general, she showed her best in critical and stressful situations in negotiations with governmental bodies, local national companies, meetings where and when you have to not just listen and translate but to reflect and to help to both parties to understand each other correctly and to proceed in win-win operations further. Excellent work Nadya, I was amazed by your professionalism! In day to day business she always demonstrated her professional approach in providing deep administrative support to our sales team, by getting involved in all processes no matter in what specific area it was (at that time it was too much tough as drilling oil wells, preparing crude oil, transportation, export licences and etc.) by asking right questions to specialists and helping to find the solutions and to be helpful to the team. She is highly skilled in preparing correspondence including statements, forms, reports, presentations, applications and other documents. In addition, Nadezhda is able to work multitask effectively and expert in handling a high volume workload and stress.

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Experience

  • Toyota Motor Kazakhstan
    • Алматы, Казахстан
    • HR&GA specialist
      • May 2021 - Present

  • Cofix Kazakhstan
    • Алматы, Казахстан
    • Store manager
      • Jan 2021 - Feb 2022

      Goals: 1. Implementation of startup, launching and expansion in the market of the Republic of Kazakhstan, 2nd quarter of 2021 (project budget up to 80 million KZT) 2. Recruitment and training of each responsible person for his site (15 employees) 3. OPEX management: cost estimate, income calculation, PNL analysis 4. Launching marketing campaigns, launching of mobile app 5. Launching the delivery service: 30 orders per day. Achievements: 1. As a results of the first quarter since the project was started, the net income amounted to 7% of the funds spent. 2. Optimization of costs during the introduction of restrictive requirements for restaurant business objects in connection with the pandemic: • optimization of personnel costs by 20% • reduction of rental costs by 40%: as a result of mutual agreements with the lessor (20% of gross income\ month) • reducing the cost of goods sold by 10% 3. Implementation of the loyalty program - more than 1000 new users (7% cash back) Show less

  • Starbucks Kazakhstan
    • Алматы, Казахстан
    • Store manager
      • Sep 2016 - Nov 2020

      Goals: 1. Organization of the effective work of the restaurant, more than 12 people in subordination 2. Control and accounting of goods and materials: conducting inventories 3. Personnel management (recruitment, training, motivation, development) 4. Monitoring compliance with all company standards 5. Training the management staff for new restaurants Achievements: 1. Development and implementation of motivational programs (competition for personal and team achievements in sales) 2. The best service among Starbucks restaurants on the territory of KZ for 2019 based on the results of checks by mystery shoppers 3. Sales plan realization - 100% for 2016-2019, using the following tools: monthly PNL analysis (profit and loss statement), drawing up an action plan for the next period, developing a local program of marketing activities: thematic evenings, weekly sales analysis, adaptation of input / output of products 4. Net income 100% for 2016-2019 5. Transfer of trained personnel to new restaurants 6. A minimum of 94% on annual operational audits conducted by auditors from the head office of the Russian Federation Show less

  • Japan Tobacco International Kazakhstan
    • Казахстан, Алматы
    • Assistant 5S3R Coordinator
      • Feb 2016 - Sep 2016

      Goals: 1. Coordination the program on efficiency of productions processes in the factory. Conducting audits on a regular basis to ensure compliance with production standards 2. Arrangement of trainings for the training for factory employees from Kazakhstan, Russia, Ukraine and Turkey 3. Summary and consolidation of the results of the program implementation, monthly report to the curators from Ukraine. 4. Development and integration of improvement methodology 5. Implementation of the proposal system: providing each employee with the opportunity to submit their proposals to improve any processes and operations in the factory. Collection and processing of proposals. 6. Administrative support and organization of the department. Achievements: 1. Preparation, implementation, organization of all training processes for employees of production departments (50 people), duration 5 days, invited speakers - experts from the international network of branches (Spain, Turkey) 2. Approval of the program by the supervising authority. Show less

  • Buffeteria (fast food chain)
    • Алматы, Казахстан
    • Production Director
      • Feb 2012 - Feb 2016

      Goals, achievements: 1. Production Start Up • Registration of the legal entities • Staff recruitment • Selection of the kitchen equipment, accounting system, furniture; • Leading and monitoring the processs of the Project implementation • Adaptation of the existing concept; • Development of suppliers’ data base; • Brand book development; • Providing trainings for staff to improve customer service • Automation of calculation system. 2. Managing of a day-to-day operation system of a fast food chain. • Achievement of the maximal sales level, profits and productivity; • Compliance with standards of the company, maintenance of a high quality level of production and servicing; • The Control of сash flow and material supplies, inventory сount; • Work with production department staff (recruiting, adaptation, training, an assessment of works); • Preparation of the daily, weekly and monthly reporting; • Search of possibilities for a business expansion. Show less

  • Korean National Oil Corporation
    • Алматы, Казахстан
    • Business Development Coordinator,
      • Jan 2008 - Feb 2012

      Goals: 1. Administrative support of the department 2. Organization of business trips for department employees (hotel booking, ticket booking, visa support). Achievements: 1. Preparation of reports on administrative and operating expenses of department. 2. Award for the best employee of 2009 within the framework of the implemented project "Purchase of the new site, Ken Sary, Aktobe", as an encouragement, the opportunity to undergo training: "Project Management", Kuala Lumpur, Malaysia Show less

Education

  • University of International Busienss (UIB)
    Bachelor's degree, Finance
    2009 - 2011
  • ABYLAI KHAN KAZAKH UNIVERSITY OF INTERNATIONAL RELATIONS AND WORLD LANGUAGES
    Bachelor's degree, International Relations
    2004 - 2008

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