Nadezhda Neykova

Digital Operations Consultant at Opsters
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Contact Information
us****@****om
(386) 825-5501
Location
Lozenets, Sofia City, Bulgaria, BG

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Bio

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Experience

    • Bulgaria
    • Information Services
    • 1 - 100 Employee
    • Digital Operations Consultant
      • Jun 2022 - Present

      Helping SMEs from around the world to digitally transform the way they work through: - Process mapping & optimization - Tech stack improvement - Designing & building custom work management solutions - Employee upskilling - Change management & adoption support Helping SMEs from around the world to digitally transform the way they work through: - Process mapping & optimization - Tech stack improvement - Designing & building custom work management solutions - Employee upskilling - Change management & adoption support

    • Bulgaria
    • Advertising Services
    • 1 - 100 Employee
    • Account & Operations Manager
      • Jun 2021 - Jun 2022

      - Catering to Key Accounts - Improving and creating company policies, processes and guides & introducing new productivity tools - Coordinating complex internal & external projects - Managing 6-figure budgets, creating proposals & SoWs - Catering to Key Accounts - Improving and creating company policies, processes and guides & introducing new productivity tools - Coordinating complex internal & external projects - Managing 6-figure budgets, creating proposals & SoWs

    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Oct 2019 - May 2021

      - Selecting and directly managing a team of 27- Planning and monitoring daily ops- Troubleshooting and improving internal processes- Performing regular data analysis- Being direct interface with the client on reporting and strategy- Training, coaching, supervising new and existing team members

      • Aug 2018 - Nov 2019

      - Writing content, monitoring community trends and measuring sentiment- Engaging users, collecting and analyzing feedback and data - Escalating and resolving platform and account-specific issues- Creating training materials and providing training sessions for a team of 25+- Performing regular quality checks and evaluations- Managing internal workflow and delegating tasks - Ensuring successful execution and completion of team projects and responsibilities

      • Dec 2017 - Aug 2018

      Nurturing and moderating a multi-million global community. Driving engagement and focusing on retaining users.

    • Bulgaria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Part-time Marketing Strategist
      • Jul 2018 - Jan 2019

    • Advertising Services
    • 1 - 100 Employee
    • Co-Founder
      • Dec 2016 - Dec 2017

      - Managing internal operations & marketing - Consulting clients, representing the startup at local tech accelerators - Managing internal operations & marketing - Consulting clients, representing the startup at local tech accelerators

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Specialist
      • Jun 2016 - Jan 2017

      - Managing and Optimizing PPC campaigns in various platforms - Negotiating prices and acquiring inventory on a CPA, CPM and CPL basis for banners, email, pop­up and other direct response inventory - Establishing and maintaining long-term relations with affiliates - Managing and Optimizing PPC campaigns in various platforms - Negotiating prices and acquiring inventory on a CPA, CPM and CPL basis for banners, email, pop­up and other direct response inventory - Establishing and maintaining long-term relations with affiliates

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Freelance Marketing Specialist via Upwork
      • Dec 2015 - Dec 2016

      Executing various Marketing, Advertising and PR services. Such as: Social Media Management, Content Creation, Content Management in WordPress, SEM, Research, Cold Calling, Event Planning, Data Entry etc. Executing various Marketing, Advertising and PR services. Such as: Social Media Management, Content Creation, Content Management in WordPress, SEM, Research, Cold Calling, Event Planning, Data Entry etc.

Education

  • New Bulgarian University
    Bachelor's degree, Advertising
    2012 - 2016
  • Telerik Software Academy
    Course, Digital Marketing
    2016 - 2016
  • National Trade and Banking High School - Sofia
    High-school Diploma, Informatics and Economics
    2007 - 2012

Community

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